154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 01, 2013

Great Company

I found out about Embrace when I took my puppy to the vet. I asked about pet insurance and they gave me the brochure for Embrace. It is a great company. The reimbursement is very timely and customer service couldn't be better. I highly recommend Embrace to anyone who is considering pet insurance.

Insurer: Embrace

By: Dawn

Useful
August 01, 2013

Great Communication and easy forms to complete!

Love having this insurance super easy forms and they stay in contact with you throughout the claim. Hope I never have to use the accident form but if I do I feel comfortable knowing Embrace will take care of everything and keep me in the loop. Thanks for offering such great coverage for my 4 legged baby!

Insurer: Embrace

By: Stephanie

Useful
July 31, 2013

Embrace is Peace of mind ....

I was skeptical about getting insurance for my new baby shih tzu.Embrace has made it so easy and given me peace of mind knowing she is being taken care of! My claim was easy to find,and they emailed me right away with their response.They cover exactly what they say they will,and there is not any question now that I made the right choice with Embrace!

Insurer: Embrace

By: Kristie

Useful
July 31, 2013

Excellent customer service

This claim was handled in a very timely manner and I was notified of progress throughout the claim process. I continue to recommend Embrace to everyone looking for pet insurance.

Insurer: Embrace

By: Margaret

Useful
July 31, 2013

Avoid this SCAM

They will find any excuse to avoid paying. This insurance will not cover anything above the absolute bare minimum, and their coverage policy is extremely misleading. Your pet needs surgery? Fine, if they can't find a way to somehow tie the cause of the surgery to a pre-existing condition, they will begrudgingly pay for the necessary repair - but not for anesthesia, not for IV fluids, not for anything else. Be prepared for them to find a way to avoid paying for 90% or more of your costs. Save your money and look elsewhere. The insurance policy will make you feel better until you actually need to use it.

Insurer: Trupanion Canada

By: K.F.

Useful
July 31, 2013

Could not be happier!

I have another Pet Ins and put a claim in the same time, I'm still waiting as it has not been processed yet, I already have my check from HPI - less than 30 days!When my Vet asked for a recommendation I was most happy to say HPI!

Insurer: Healthy Paws

By: Susan

Useful
July 31, 2013

First Rate Customer Service

I have nothing but good things to say about all of Embrace's customer service members. They always answered my questions and made sure we received our claim check. When they heard of our pet's passing they sent their sympathies and took care of everything with the policy. I highly recommend them for their dedication to courtesy and follow-up. As for the policy the only negative thing I could say is that they don't cover any supplements 'presribed' for out pet. They did cover alternative therapy though and for that I give them 5 stars!

Insurer: Embrace

By: Jennifer

Useful
July 31, 2013

I recommend Trupanion!!

I would highly recommend Trupanion. I have been with them just under a year now, since I have gotten my puppy & twice I had to use my insurance. They were prompt with working on my claim. Hope I don't need to use them again, but the security that they are there & reliable makes me feel so much better.

Insurer: Trupanion

By: Tena

Useful
July 31, 2013

I recommend Trupanion!!

I would highly recommend Trupanion. I have been with them just under a year now, since I have gotten my puppy & twice I had to use my insurance. They were prompt with working on my claim. Hope I don't need to use them again, but the security that they are there & reliable makes me feel so much better.

Insurer: Trupanion Canada

By: Tena

Useful
July 30, 2013

Jenna is the BEST!

Thank you so much to Jenna Mahan; she was such a pleasure to deal with in every way!! She was very sympathetic to Larrys problems, was quick and efficient in her processing of the claim and is an absolute asset to the company! All of the customer service representatives are fantastic! They are all so personable...Darcy, Eric, Brian... I wish I could remember everyone's name! THANK YOU SO MUCH!!

Insurer: Embrace

By: Michelle

Useful

Compare top pet insurance providers plans.