154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,840 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,322 reviews
10,778 reviews
27,466 reviews
14,154 reviews
62,999 reviews
Category with most reviews
This chart shows the distribution of review categories.
Good Response to Claim
Responds quickly to claim, Payment seems SLOW.
Insurer: Trupanion
By: Patrick
Love Embrace!
My poor dog has epilepsy! But thank goodness I got insurance for my dogs when I got them. Embrace has been a lifesaver! I am able to take care of my dog and not worry about the costs!!!! Embrace has been very fast refunding all of my claims. I have a lot with all the meds and tests. Thank you Embrace!!!!!
Insurer: Embrace
By: Patricia
So Far,,,, So Good!
I have only had Scout's insurance with Healthy Paws since Feb of 2013. Here it is July and I have already submitted 3 claims. (Have to love puppies!) The first 2 claims went in together. It took about a week & a half to get it all completed as they had to enter the medical history and get all of the background on the situation. The 3rd claim was about 2 weeks ago when my Scout got a bottle of vitamins and ate them. (vitamins, platic bottle, lid and all) Scout spent the night in the hospital on a Wednesday and came home Thursday morning. I called Healthy Paws Thursday morning and asked them to fax a claim form to my vet as I had forgotten to take one. Friday morning I called the vet to verify that they had it. Indeed they did. The vet completed the form and faxed it back first thing that Friday morning. That same day, I had a response back from Healthy Paws on the claim. I was very impressed that they had processed it in less than a day. The explaination was clear and easy to understand. The check came in the mail approx a week later. I have spoken with Healthy Paws staff several times by phone & email. They are always very polite & helpful. They followed up after the viatmin incident to make sure Scout was ok as well. I'm thankful for the quality service I have received so far with them. Hoping that I don't need to talk to them any time soon..... But if I do, I trust that they will continue to provide the high level of efficiency and quality th
Insurer: Healthy Paws
By: Erica
Excellent
After several years with a different insurance and so many hassles, I switched to Embrace. I am so glad I did and wish I had done it sooner. I so pleased with their responsiveness, helpfulness, and always keeping me informed. The coverage is better and the cost is cheaper! Best switch I ever made.
Insurer: Embrace
By: Shelly
Great Company
I rescued a German Shepherd mix at the age of 12 weeks and purchased pet insurance. After researching many companies I was decided on Trupanion. Unfortunately, my pet has had many health issues but Trupanion has been wonderful! She recently was diagnosed with a left cranial cruciate ligament rupture and required surgery. Trupanion once again came through for us and paid the claim. I have been 100% satisfied with them and would recommend Trupanion to everyone!
Insurer: Trupanion
By: Michele
Great Company
I rescued a German Shepherd mix at the age of 12 weeks and purchased pet insurance. After researching many companies I was decided on Trupanion. Unfortunately, my pet has had many health issues but Trupanion has been wonderful! She recently was diagnosed with a left cranial cruciate ligament rupture and required surgery. Trupanion once again came through for us and paid the claim. I have been 100% satisfied with them and would recommend Trupanion to everyone!
Insurer: Trupanion Canada
By: Michele
Better than Expected
Great options, terrific follow through, and incredible communication from the staff. The investment is paying off not only financially, but emotionally. I know we are in great hands.
Insurer: Embrace
By: Dave
Covered TWO ACL Surgeries AND Arthritis!!
I have been absolutely delighted with Pets Best Insurance. The insurance has helped with not one but two ACL surgeries on our Australian shepherd. As she has grown older she has also had arthritis issues and PB has covered some of her medicine costs. I purchased my policy when my dog was young, but certainly have been most appreciative of their financial assistance as she has grown older. This is just the best insurance policy.
Insurer: Pets Best
By: diane
When You Need Them Most, They're There
My dog, Lamont has always been healthy and spunky. The other day he was not himself and he had horrible tummy problems. He was seriously ill and I was so scared. I took him to the vet and they ran tests to make sure he was okay. The tests were good, but it was apparent he had eaten something that made him very ill. I've had Pet Best for 3 years and never completed a claim before. I called the them with some questions and the customer service representative was VERY helpful and friendly. Lamont is also feeling much better!
Insurer: Pets Best
By: Greg
Embrace made it easy.
My 2 puppies were just neutered and spayed and Embrace Wellness covered it right away, no need to wait. The forms were super easy to fill out and Embrace follows up with very friendly and helpful e-mails. My claim was paid fast, too, directly to my bank account in about 2 weeks after filing. Fast and easy. Thanks Embrace!
Insurer: Embrace
By: Elizabeth