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Quick and easy
First time claim was handled quickly and efficiently. The details of the review of the claim are clear and the notification by email of the progress was very helpful.
Insurer: Trupanion
By: Ada
Quick and easy
First time claim was handled quickly and efficiently. The details of the review of the claim are clear and the notification by email of the progress was very helpful.
Insurer: Trupanion Canada
By: Ada
I loved Embrace till my first policy renewal
I've had Embrace insurance for my beagle mix for a little under a year. I got the renewal quote in the mail and was surprised by the amount it went up, going up from $565 to $640. I called to ask why and the representative that Embrace will raise my rates every year by 10% because my dog is over 5 years old. If she lives a long time and they increase rates by 10% every year, this insurance is going to be very expensive. I did a lot of research before choosing Embrace, and I have been very happy with their response time to our claims, and they have always reimbursed my 80%. But this 10% percent increase every year just because my dog is now 6 years old is crazy. I would be more understanding if my dog was over 10 years old, but everyone calls her a puppy and yet I'm paying elderly dog rates. I'm no longer recommending Embrace to my friends and cautioning them that even the best companies will increase your rate $75 for no reason. I haven't decided whether to renew or not this year or switch to a different company.
Insurer: Embrace
By: Sarah
Removes the financial worry!
My 13 year old cocker got an infected wound on her back that required a series of surgeries. Thankfully, we had insurance which meant we ended up only being out of pocket about 1/3 the total cost. It really helps to know that when something happens you don't need to make a decision between doing what's right for your best friend and paying the mortgage that month! :)
Insurer: Trupanion
By: Jennifer
Removes the financial worry!
My 13 year old cocker got an infected wound on her back that required a series of surgeries. Thankfully, we had insurance which meant we ended up only being out of pocket about 1/3 the total cost. It really helps to know that when something happens you don't need to make a decision between doing what's right for your best friend and paying the mortgage that month! :)
Insurer: Trupanion Canada
By: Jennifer
Outstanding care & customer service!
Healthy Paws provided us with a great monthly rate and has repeatedly delivered timely, friendly, fair and efficient customer service in the year+ that my wife an I have relied on them to help us take care of our dog Brian.
Insurer: Healthy Paws
By: Dean
Hassle free coverage makes worry free dog parent
Can't say enough about the convenience of Trupanion. I have a no-deductible policy, so when my maltipoo developed a respiratory infection and needed to undergo x-rays and a precautionary EKG, I could focus on getting him the best care possible. Submitting the claim was easy, and, after Trupanion called my vet to get his medical history, they quickly approved the claim and reimbursed me 90% of my out-of-pocket expenses.
Insurer: Trupanion
By: Brett
Hassle free coverage makes worry free dog parent
Can't say enough about the convenience of Trupanion. I have a no-deductible policy, so when my maltipoo developed a respiratory infection and needed to undergo x-rays and a precautionary EKG, I could focus on getting him the best care possible. Submitting the claim was easy, and, after Trupanion called my vet to get his medical history, they quickly approved the claim and reimbursed me 90% of my out-of-pocket expenses.
Insurer: Trupanion Canada
By: Brett
Great customer service from Trupanion
A trip to our usual vets, an injection, medication and a referral to a specialist meant that the cost of veterinary care really mounted up for our 8 month old puppy recently. Thankfully we took Insurance out with Trupanion when we first adopted Poppy and Trupanion very quickly informed us that the insurance covered part of the treatment, which was very welcomed. The claims team at Trupanion dealt with our claims efficiently and kept us informed of every step of the process. Also any time I call Trupanion & fins the staff member I speak with very polite and helpful. I would recommend these insurers to other pet owners.
Insurer: Trupanion
By: Grant
Great customer service from Trupanion
A trip to our usual vets, an injection, medication and a referral to a specialist meant that the cost of veterinary care really mounted up for our 8 month old puppy recently. Thankfully we took Insurance out with Trupanion when we first adopted Poppy and Trupanion very quickly informed us that the insurance covered part of the treatment, which was very welcomed. The claims team at Trupanion dealt with our claims efficiently and kept us informed of every step of the process. Also any time I call Trupanion & fins the staff member I speak with very polite and helpful. I would recommend these insurers to other pet owners.
Insurer: Trupanion Canada
By: Grant