154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 28, 2025

Paid $5000 of coverage on Dog's $8,310 surgery

Great straight forward service. Paid full $5000 of coverage on my dogs $8,310 surgery with no fuss. Couldn't be happier.

Insurer: Spot

By: Jarrod

Verified January 28, 2025

I was able to get the policy I needed.

I was able to get the policy I needed.

Insurer: Pumpkin

By: Gail

January 28, 2025

Lenny's bladder stones

When we purchased Pets Best insurance for our adopted dog, Lenny, we hope we wouldn't have to use it for anything other than routine care. When he was diagnosed with bladder stones, the x-rays and surgery proved quite costly. Thankfully, Pet's Best system made it easy to file claims and they paid promptly. Glad we did it!

Insurer: Pets Best

Veterinarian: The Animal Hospital at Reems Creek

By: John

Useful
January 28, 2025

definitely not for exotic pets

There are very few exotic pet insurances out there, and I was told metlife was the exception. I was told wrong. I have had multiple complications and misinformation about my policy and what it covers from the moment I got my quote. I was told my policy would cover spay/neuter over the phone, but now I am told it isn't covered, and I am out 4,000 dollars with no assistance. (I have a rex rabbit btw)

Insurer: MetLife

By: Gabrielle

Useful
January 28, 2025

Best pet insurance

I was able to give my dog the care he needed to save his life thanks to Healthy Paws. The claims process was simple, and reimbursement was fast. I could not ask for better service or care during a stressful time. There are no words to express my gratitude to my pet insurance company.

Insurer: Healthy Paws

By: Kai

Useful
January 28, 2025

Better to not have insurance

They hide everything in the fine print. Their accident and illness plan doesn’t cover the emergency exam portion of your emergency visit which is often half of the price of taking your pet to an emergency vet. They also only pay $150 towards spay/neuter and won’t cover anything that is labeled as pre-op such as medications or the pre-op visit, even though they advertise covering spay/neuter. We paid $71/month for 9 months with a new puppy (lots of exams, vaccines, office visits, neuter, and emergency visits) and got reimbursed a whopping $200 total in that time because nothing is covered or even counts toward your deductible. It makes more sense to not have this insurance.

Insurer: Pets Best

Veterinarian: Felix&Fido - Issaquah Veterinary Clinic

By: Craig

Useful
January 28, 2025

They have been dragging their feet from…

They have been dragging their feet from the very start of our FIRST claim with them. It has been 20 days and several emails plus a direct letter to them asking what they keep saying 10 days for a claim to be processed. It is double that now. This is not a large claim. With the results received from this small claim, I am worried that if we had a major claim this would be the result. We have two dogs insured with them and will be looking elsewhere for a reputable pet insurance company.

Insurer: MetLife

By: Don N

January 28, 2025

Highly recommend

I recommend Embrace Pet Insurance to everyone I know. They have been great with all our dogs. The claims process is very easy!

Insurer: Embrace

By: Hannah Phippen

January 28, 2025

Reimbursement takes way too long.

The 1st time we took our dog to the vet after getting onto Embrace, our reimbursement was deposited into our bank within 2 or 3 DAYS! This 2nd visit, 3 months later, was much higher than expected. We need that reimbursement , but we’re told online that it could be 1 MONTH. We need it deposited ASAP - not a month later. If this is what to expect, then maybe we’ve made a bad choice.

Insurer: Embrace

By: Carole

January 28, 2025

we have 4 pets insured by fetch

we have 4 pets insured by fetch—2 young cats, and 2 mc nab herders, 2 and 11yo. every few years i check other pet insurance company pricing and coverage, and stick w fetch because i can speak w a live rep for help, fetch keeps its word on coverage, and fetch pays out. last saturday, megan took my call, was friendly, kind and professional. she corrected organization of submitted documentation so that duncan’s surgery preauthorization was completed today. we are grateful for fetch and let our vet know how happy we are!

Insurer: Fetch

By: vicki ronaldson

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