154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 24, 2025

Whenever I submit claims they ask for a…

Whenever I submit claims they ask for a history from my vet. My vet immediately sends them but Embrace keeps sending messages stating they didn't receive them. So then I have to ask for the same exact thing and send it with a message stating they were supplied the same day it was requested. This has happened to me more than once, my vet tells me that it always happens to them with this company. Just be aware you will have to do more leg work than normal.

Insurer: Embrace

By: Dena Moritz

January 24, 2025

If only our human insurance was this…

If only our human insurance was this good. Embrace pays promptly and has an excellent support team, just a phone call away.

Insurer: Embrace

By: Susan Tipler

January 24, 2025

Pets Best - No Hassles Reimbursement

claims story: "I have Pets Best insurance on both my dogs. Never expected our Border Collie would develop an issue a few days after his 3rd birthday. PetBest was there for us and had no issues covering the Primary Vet, Veterinary Ophthalmologist and Veterinary Dermatologist along with the medications. Absolutely no issues or challenges for reimbursement. Ty to Pests Best."

Insurer: Pets Best

Veterinarian: Maywood Veterinary Clinic

By: Greg

Useful
January 24, 2025

Pets Best - truly the best!

They topped my list when I got insurance 5 years ago for our puppy. Now she’s 5 and needed ACL surgery and they have been awesome on all levels!!

Insurer: Pets Best

Veterinarian: Boundary Bay Veterinary Specialty Hospital

By: Annemieka

Useful
January 24, 2025

Prompt Claim Handling

My claim was handled very promptly. The explanation of benefits was detailed and clear. I was very satisfied with my claims experience.

Insurer: Pets Best

By: Elizabeth

Useful
January 24, 2025

Healthy Paws Pet Insurance

Healthy Paws Pet Insurance review We chose Healthy Paws pet insurance on the recommendation of a friend and we're so glad we did! We did our due diligence and compared several pet insurance plans before choosing Healthy Paws for their illness/accident plan. It's an affordable plan that offers enough coverage to really make a difference when unexpected emergencies arise. We can cover routine yearly exams and medications, but this plan gives us an extra level of comfort if our pup should become ill or is injured in an accident. As luck would have it our 6 month old puppy became ill with a stomach issue that required an ultrasound and overnight stay in the hospital. It was crazy expensive but Healthy Paws came through with flying colors. The plan covered 80% of the total cost (minus the deductible) and the money went into our checking account within 3 business days of submitting our first claim. We are very pleased with how smoothly the claim and reimbursement process went. I should add that we chose this particular plan because it fits our retiree budget, but they offer several plans to suit all needs. We highly recommend Healthy Paws. P.S. Our pup recovered quickly from his illness and is back to his same old puppy shenanigans. 🐾

Insurer: Healthy Paws

By: Nancy

Useful
Verified January 24, 2025

Service was fast and easy to file my…

Service was fast and easy to file my claim great coverage too

Insurer: Pumpkin

By: customer

January 24, 2025

Pets Best Happy Customer

"I've been very pleased with my decision to go with Pets Best for my pet insurance so far. I did extensive research (reading all articles, top 10 ratings, calling the customer service lines) for many companies and Pets Best was among the top 5, if not #1, in everything I looked into. The only complaint I saw was that the time between submitting the claim and receiving the reimbursement was between 15-42 days. I was hesitant at first but I'm here to say that I submitted my claim on a Monday (Wellness/Annual Visit), I was notified on Wednesday about receiving my reimbursement, and I received the reimbursement in my account on the following Wednesday - Less than 2 weeks! I feel like I made the right decision with Pets Best. "

Insurer: Pets Best

Veterinarian: Valley Animal Hospital & Pet Resort

By: Cortney

Useful
January 24, 2025

Very prompt responses

Very prompt responses, informative explanations of covered services and polite customer service representatives, making our pets feel valued. Thank you.

Insurer: Pets Best

By: Mary Fiebiger

January 24, 2025

My experience was great

My experience was great. One thing I would say is that perhaps Amanda was a little too chatty, while I was asking questions. She seemed to try to anticipate my question before I was able to ask it in its entirety, but then, I DID ask a lot of questions. She was helpful and is a well-informed gal! She really knows her business, and she made it easy. As a previous P&C agent, I really appreciated that she treated me as such. She bound coverage to begin in 48 hours, which is great! Good job, Amanda!

Insurer: Fetch

By: Christine Trembly

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