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Excellent
Associates are helpful and convey a true concern for your pet.
Insurer: Trupanion
By: Henry
Excellent
Associates are helpful and convey a true concern for your pet.
Insurer: Trupanion Canada
By: Henry
Great coverage and excellent customer service!
I have been working at a veterinarian's office for 25 years but due to health issues I could no longer stay in the field. I knew with having a new puppy in the house and no longer having the great discount that I used to receive I needed pet insurance. Over the years VPI pet insurance has had the market and was the insurance that I was most familiar with while working at the hospital. I started to read other reviews here and found Healty Paws. I quickly found that they had a simple plan with little to no restrictions at a very fair price. I contacted their customer service to ask a few questions and it was at that time I knew I was going to go with them! I have had to take my new puppy in two times now for orthopedic injuries and gastrointestinal issues. Both claims went so incredibly smooth and had my reimbursement check in the mail in less than 2 weeks. The claim form is set up under your account so either your veterinarian can print it or you can and take it in for them to fill out their portion. I have the veterinarian do most of the work so basically there is little to no work to file a claim! I am extremely satisfied with all aspects of this insurance! I hope this review was helpful as the ones I read that brought me to this decision!
Insurer: Healthy Paws
By: Tracy
Trupanion provided coverage all approved diagnosis
Our 8m old doberman puppy experienced heart failure in May 2013. It was completely unexpected. There really were no signs prior. He was diagnosed with mitral dysplasia and atrial myopathy caused by leaky heart valves which he was born with. He was hospitalized for 6 days at a specialty hospital where he underwent around the clock care and medications. Expenses for his hospital stay and on-going doctor visits and medications were in the thousands. We are extremely fortunate we purchased coverage through Trupanion shortly after we got him. Trupanion claims department and customer service was exceptional. Initial claim took about 4 weeks because all medical history needed to be verified. Subsequent claims have been much quickly with turnaround time of 1-2 weeks. Trupanion has provided 90% coverage for all approved diagnosis & services. We highly recommend Trupanion to other pet owners and have already recommended Trupanion to our friends and family.
Insurer: Trupanion
By: Judy
Trupanion provided coverage all approved diagnosis
Our 8m old doberman puppy experienced heart failure in May 2013. It was completely unexpected. There really were no signs prior. He was diagnosed with mitral dysplasia and atrial myopathy caused by leaky heart valves which he was born with. He was hospitalized for 6 days at a specialty hospital where he underwent around the clock care and medications. Expenses for his hospital stay and on-going doctor visits and medications were in the thousands. We are extremely fortunate we purchased coverage through Trupanion shortly after we got him. Trupanion claims department and customer service was exceptional. Initial claim took about 4 weeks because all medical history needed to be verified. Subsequent claims have been much quickly with turnaround time of 1-2 weeks. Trupanion has provided 90% coverage for all approved diagnosis & services. We highly recommend Trupanion to other pet owners and have already recommended Trupanion to our friends and family.
Insurer: Trupanion Canada
By: Judy
True to pet insurance
Our our 13 Lhasa became very ill. He spent 5 days in the hospital with a bill of $7800. Trupanion paid the entire 90% less our $250 deductible and initial office visit of $65. We submitted our claim and received a check with 10 days before the credit card arrived. The claim service was excellent. I would recommend Trupanion to anyone seeking Pet insurance. They are excellant
Insurer: Trupanion
By: Buddy
True to pet insurance
Our our 13 Lhasa became very ill. He spent 5 days in the hospital with a bill of $7800. Trupanion paid the entire 90% less our $250 deductible and initial office visit of $65. We submitted our claim and received a check with 10 days before the credit card arrived. The claim service was excellent. I would recommend Trupanion to anyone seeking Pet insurance. They are excellant
Insurer: Trupanion Canada
By: Buddy
Amazing
I had to take my dog to dermatologist. The exams and medicine were so expensive . Trupanion were on the phone with me when I was at the vet's office and pre-approved all the visit and expenses. Leaving me happy and with no worries of a very big expense . Thank you!
Insurer: Trupanion
By: Hofit
Amazing
I had to take my dog to dermatologist. The exams and medicine were so expensive . Trupanion were on the phone with me when I was at the vet's office and pre-approved all the visit and expenses. Leaving me happy and with no worries of a very big expense . Thank you!
Insurer: Trupanion Canada
By: Hofit