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Excellent
Claim process from start to finish was handled expediently and thoroughly. Everything about the company was great.
Insurer: Trupanion
By: Dominic
Excellent
Claim process from start to finish was handled expediently and thoroughly. Everything about the company was great.
Insurer: Trupanion Canada
By: Dominic
I wish my health insurance was as good!
Payments were prompt and there were no hoops to jump through.All we had to do was submitt a form that our vet had to fill out and we fill out a few bits of info.We faxed it and received an e-mail that they had gotten the form it was being processed.No fuss.No bother.They also thanked us for taking care of our pet.
Insurer: Trupanion
By: Janice
wonderful company
Claim handled by computer and still managed to be compassionate, understanding and promptly attended to. I highly recommend Trupanion
Insurer: Trupanion
By: Lorri
wonderful company
Claim handled by computer and still managed to be compassionate, understanding and promptly attended to. I highly recommend Trupanion
Insurer: Trupanion Canada
By: Lorri
Friendly and helpful. ... Recommend
Wonderful customer service ... Very caring and responsive. I highly recommend.
Insurer: Healthy Paws
By: Deb
Great deal, straightforward
It's non-profit and for $30/month they cover 90% of expenses. They don't cover exam fees or preventative care, and there's a $100/year deductible. I think it's a great deal and have found them easy to deal with via email and phone. They reimburse promptly and no surprises with what they cover. Our puppy had to be hospitalized overnight and the bill came to about $650. They reimbursed 0% of the exam fee and 90% of everything else, which brought the cost down to about $125. My wife and I have definitely had human health insurance that is not this good.
Insurer: Healthy Paws
By: Rachel
A Life Saver
Both of my pugs have had problems over the years. The breed tends to have a lot of issues, but these guys are rescues with an unknown past up until I adopted/rescued them. Having pet insurance has made it easier to take care of their needs, which will only increase as they get older. The oldest pug has skin issues, as well as arthritis and stomach problems. The younger one has been pretty health in the past year, but accidents do happen. I can rest assured that if something goes wrong, I can submit my claims and get a good chunk of the money back.
Insurer: ASPCA
By: Theresa
Paid but it took time
Our dog had a few claims back to back, within 2 months of starting the policy. We did not do a ton of research on the insurance companies, we chose Trupanion because of the easy plans (Slide your coverage, slide your deductible). It took about a month to get the payment for the claims and they all came at once, even though the claims happened over the course of a few weeks. This was explained to be because the policy was both brand new and there were multiple claims. It was understandable and there were no problems receiving payment when it finally came. The 8/10 was solely because of the payment being 4 weeks or so, other than that Trupanion was great to deal with.
Insurer: Trupanion
By: Eric
Paid but it took time
Our dog had a few claims back to back, within 2 months of starting the policy. We did not do a ton of research on the insurance companies, we chose Trupanion because of the easy plans (Slide your coverage, slide your deductible). It took about a month to get the payment for the claims and they all came at once, even though the claims happened over the course of a few weeks. This was explained to be because the policy was both brand new and there were multiple claims. It was understandable and there were no problems receiving payment when it finally came. The 8/10 was solely because of the payment being 4 weeks or so, other than that Trupanion was great to deal with.
Insurer: Trupanion Canada
By: Eric