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Smooth Sailing
My Rott/Boxer mix presented with a very runny stool, I had just recently purchased this insurance, he was seen at the vet, I sent in my claim, and received a quick confirmation that the claim would be honored and go toward my deductible. Great customer service, Bosco is doing much better and everybody is happy. So far, I have been very pleased with the customer service and very good communication. I am looking forward to working with Embrace for many years to come!
Insurer: Embrace
By: Natalie
Not happy
My dog ingested some type of toxin and we ended up with about $1200 in vet bills. Trupanion paid a good portion and I was very happy. I read several reviews saying that after they pay a claim, they wait a while and then raise your premium. That is exactly what they did. They nearly doubled my premium. Now they want $65 a month. Are you kidding? I think they want us to cancel.
Insurer: Trupanion Canada
By: Teresa
First Class Insurance
I signed up for Healthy Paws Pet Insurance about 18 months ago, after some bad experiences with another pet insurance company. So far I have had nothing but the highest praise's for Healthy Paws. I have two French Bulldogs on my insurance plan and the policy price is very reasonable. So far I have had to make two claims, Bentley our 3 year old suffered a herniated disc and had to have surgery to repair his back, so he could walk again. The cost of the surgery was around $6K and as soon as I submitted the claim, I was reimbursed 3 days later. Harley our puppy, had some serious stomach issues, that resulted in $2K of medical bills, until her issues were resolved. Again, no trying to deny my claim like my prior insurance company, and I received my reimbursement check within a couple of days. So without a doubt I highly recommend Healthy Paws and their first class operation!
Insurer: Healthy Paws
By: Donald
Top notch in all respects
I've had pets insured with other companies before and the superior coverage and truly stellar customer service delivered by Healthy Paws has me wishing I would have enrolled with them before. I have a little pup who, as typical little pup, is into everything. She came down with a gastrointestinal issue and when I took her to hr vet who wanted to immediate xrays to make sure she hadn't ingested anything non-edible (as puppies do!) I didn't have to spend a minute worrying about the cost of her care. My reimbursement was extremely fair and processed very quickly. It's so nice to be not just satisfied, but really pleased with a company's service and plan.
Insurer: Healthy Paws
By: Janice
Outstanding service
Trupanion offers personal, prompt, service. I only wish my human health insurance was half as responsive.
Insurer: Trupanion
By: Linda
Outstanding service
Trupanion offers personal, prompt, service. I only wish my human health insurance was half as responsive.
Insurer: Trupanion Canada
By: Linda
AWESOME!
I have submitted a couple of claims to HP and within a week, I have received payment. My boy Cooper had to have eye surgery and it was over $1200! They covered $1073!! When this happened to his other eye, I had VPI and they didn't cover anything. He also made a trip to the ER for upset stomach and that was $600! HP covered over $400 (had to meet deductible). Healthy Paws is THE best pet insurance company out there. Hopefully I won't need them often but if I do, I know they are there for us!
Insurer: Healthy Paws
By: Penny
Sophie's 2nd Claim
Second claim in short time. Handled promptly. Great service. Highly recommended.
Insurer: Trupanion
By: George
Sophie's 2nd Claim
Second claim in short time. Handled promptly. Great service. Highly recommended.
Insurer: Trupanion Canada
By: George
Refund for Vet Visit
We adopted our dog just about a month ago. A few days later I started a policy with Embrace and I also signed up for the wellness plan which will refund you up to $400 annually. That week I took Tucker for his first check up and I submitted my claim shortly thereafter for the check up plus heart worm/flee and tick meds. Within a couple of days I received full reimbursement for the vet bill.
Insurer: Embrace
By: Mike