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It was a breeze to submit the necessary…
It was a breeze to submit the necessary paperwork. And within a couple of days we were notified it was approved and our reimbursement was on its way. What a great business!!!!
Insurer: Spot
By: Linda
Great first time claim experience
Really appreciated the ease of the process for submitting a claim and the quick response. Good communication and very good customer service.
Insurer: Spot
By: Julie Roedell
Easy and quick claim process.
Easy and quick claim process.
Insurer: Spot
By: Cheryl
I am very pleased
I am very pleased! I filed my claim for Chloe and received payment within a week. And Chloe has made a FULL recovery. It was simple to file and was handled with compassion and urgency.
Insurer: Spot
By: Andrea Huntley
Quick response
Quick response. Easy to submit claim. Clear explanation if necessary.
Insurer: Embrace
By: LJ
They will fight tooth and nail to deny…
They will fight tooth and nail to deny coverage. I have a dog with a newly diagnosed illness who needed an endoscopy for said diagnosis. They denied covering the procedure even after filing an appeal with the help of my vet. Symptoms are NOT the same as a diagnosis and they based the denial off of symptoms. He also exhibited other, newer symptoms which prompted the $2600 procedure. Not only do I have the stress of a sick baby I am now financially in a bad place. Trupanion is greedy and will say something is pre-existing when it is not.
Insurer: Trupanion
By: judith
I have been using pumpkin pet insurance…
I have been using pumpkin pet insurance for a year and I’m very satisfied with their service. They are very friendly and quick to respond to any questions you might have. Also, their reimbursement process is fairly quick.
Insurer: Pumpkin
By: Edina Gallovits
Josh was great
Josh was great! Understood my pains with a previous policy thru a different company and was happy to help me get proper coverage to help both my cats!
Insurer: Fetch Canada
By: Crystal Brunsdon
Very easy to use for a stress pet parent
The process of filing a claim is very straight forward- it asks you for a itemized list of the charges for medical work done to your pet which was always provided to me at the end of an appointment. They also ask for proof of payment, the easiest way for me was to provide a screenshot from my banking app that showed the charge from the vet’s office. My only gripe is that claims were usually solved in about 2 weeks which I understand they may have a mass volume to deal with. Every time my claim was reviewed I got a clear explanation of my benefits that indicated whether it was applied to my deductible, denied or accepted and a payout was coming my way. Very nice and reassuring to work with pets best!
Insurer: Pets Best
By: Jocelyn Rodriguez
Very easy system to use and navigate
Very easy system to use and navigate. Dealing with a sick pet is stressful enough so it was nice that this wasn't so complicated. Thank you.
Insurer: Embrace
By: Margaret Bean