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Thank you!
My 15yo cat , Tucker, was recently diagnosed with cancer and had to be put to sleep. I sent my claim forms in for tests, euthanization, and creamation to Pets Best. Within 24 hours, they sent me an email expressing their symapthy for my loss and automatically updating my policy to remove Tucker. I appreciate this so much, as I was dreading having to call and explain my situation. Thank you, Pets Best, for taking away some of the discomfort associated with my loss.
Insurer: Pets Best
By: Gina
Great response!
We had our claim processed in less than a week for our cat's hospitalization. Trupanion delivered exactly what they say in their marketing.
Insurer: Trupanion
By: Neil
Great response!
We had our claim processed in less than a week for our cat's hospitalization. Trupanion delivered exactly what they say in their marketing.
Insurer: Trupanion Canada
By: Neil
WOW! First claim and paid ever so quickly!!!!
I cannot believe that was less than 24 hours and my claim was already paid!!!! I am glad to know that I can rely on them if anything else happens to my pet(s)...... Hoping nothing does happen to them! Thanks Pets Best!!!!!
Insurer: Pets Best
By: Cindy
Great service!
I took my Greyhound Butter for a tooth cleaning and she required some extractions. Trupanion and my vet made submitting the required paperwork for insurance coverage easy and I rec'd the reimbursement check in less than 10 days !!
Insurer: Trupanion
By: Lisa
Great service!
I took my Greyhound Butter for a tooth cleaning and she required some extractions. Trupanion and my vet made submitting the required paperwork for insurance coverage easy and I rec'd the reimbursement check in less than 10 days !!
Insurer: Trupanion Canada
By: Lisa
Good to Fair Response to Claim
Our hound mix, Spike, was poisoned by another dog's meds at the beginning of the weekend, when my normal vet was unavailable for the emergency. By the end of the weekend, we had a $2,500 claim, and fortunately the emergency vet was able to save him with guidance from the ASPCA poison control hotline. After the deductible and deductions for items charged over the 'usual and customary charges' - about $200 excess, we recovered about $1,650, not counting the charge for their own poison control call (which they could not verify until I sent in the credit card bill, even though it had their own case number on it). The rest of the claim was handled quickly. Still, it was valuable to know that most of the event was covered and made it easier for us to make the best decisions for his ongoing care. We'll certainly keep this insurance.
Insurer: ASPCA
By: Maureen
The highest quality customer service
My dog had a severe yeast time infection that she incurred over the course of the summer probably triggered in retrospect by allergies that were at the time unknown to us. We went to our vet numerous times, but she could not figure it out. We went to the only dermatologist for animals in Northern VA - he was great but the bills especially for treatments and meds were not low. My pet at the time was extremely ill - listless, not eating, scrating 24X7. My dog recovered on the vet's regimen and Healthy Paws was supportive at all times both finacially and by constant messages and feedback regarding her condition. I am a medical professional (nurse) and I have told everyone (my friends and hospital associates) about their concern and response. Even more recently, my pet was diagnosed with severe allergies - that as I said probably precipiated the condition above. I can't say enough good about "healthy paws" debbie hunt
Insurer: Healthy Paws
By: Deborah
Best Money Ever Spent!!!!!
I have never had pet insurance before. I do now and I am very Happy that I choose Healthy paws. My Springer Spaniel was Diagnosed with CKD and if it wasn't for the compassion & generosity of his Dr. He wouldn't have made it as long as he did he was 8 1/2. needless to say my Tibetian Terrier was devastated so I was taking him to his Dr.every day for 3 weeks to have llunch, a talk & a walk because he hated me. I got "APOLLO" an Aussie & another dog smarter than me. I Bought "HEALTHY PAWS INSURANCE" hoping I would never have to use it. Well I did & they were great!!!! My friend left #180 of concrete mix on my back porch I asked him to put it in the garage he said it would be fine,6 days later Apollo decided to open the bottom bag @ 11 p.m. so I rushed him to the emergency vet. payed the bill forgetting I bought insurance. My dog is doing great & my wallet has a few more dollars in it. Thank You to Apollo's Dr. & Healthy Paws insurance.
Insurer: Healthy Paws
By: Debbie
Excellent support from Embrace
When our Pomeranian, Sugar, had to have surgery in both her rear knees we were concerned about the cost and how prompt and easy the claim with Embrace would go. We need not have worried about Embrace response time. We received their check before we received the credit card bill with the surgery expense on it.
Insurer: Embrace
By: Bill