224,163+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,163 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad business
I would not recommend trusting this company with your pets. I have successfully filed claims with this company, although they rarely reimbursed the rate that I was charged. This year my premium more than tripled to $255 a month after being a customer for nine years. I received an email that my rate may be increasing, but I had to dig into the website to find any dollar amount by that point it was too late. Again, I would not recommend trusting this company with your pets.
Insurer: Hartville
By: Matt
Latest 1 comments
I totally agree with you. I would NEVER recommend this company to anyone. They do NOT disclose important information in their policy documents. I will be posting a detailed review on my experience shortly. I’m still gathering necessary information.
The claim was processed timely and I…
The claim was processed timely and I received the reimbursement that I expected.
Insurer: Spot
By: Irene Fonsecs
Claim and reimbursement is super easy
Claim and reimbursement is super easy
Insurer: MetLife
By: customer
Claim Process Take a Bit of Work
Requesting a claim is easy. However, they don't let you submit the medical records from your vet. They email your vet and CC you. My vet submitted medical records for 2 dates. They only approved the 1st one. They continue to email the 2nd one. I have emailed them, uploaded my document myself and messaged them. They continue to email my vet and say it will be on "hold." It is a lot of work on your end to submit a claim.
Insurer: Embrace
By: Anny
Great choice the CSA that supported me…
Great choice the CSA that supported me with the app was very knowledgeable and had a whole lot of patience with me navigating through the process.
Insurer: Sonnet
By: customer
Quick & Easy
It's really super easy to submit a claim. It's usually processed quickly and you receive your payment quickly.
Insurer: Embrace
By: Neil Skjoldal
Fast replies. Always e-mail me promptly when they are…
Always e-mail me promptly when they are working on a claim and when it is completed.
Insurer: Spot
By: Cookie
Quick and Fair Review
Reviewed and processed claim timely. Fair and quick reimbursement.
Insurer: Spot
By: Nicole
These associates are kind and all…
These associates are kind and all really want to be helpful and are definitely animal sensitive
Insurer: MetLife
By: Katherine
Love MetLife Pet
MetLife pet makes submitting claims easy and hassle free. Anytime I have a question, the customer service agents are friendly, upbeat and really seem to enjoy what they do.
Insurer: MetLife
By: Erin