154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
It’s such a relief to have Pets Beat…
It’s such a relief to have Pets Beat insurance knowing we can provide the care our pets may need. The process to submit claims is so easy.
Insurer: Pets Best
By: Heather Dyer
Great customer service
It was a great experience from the time a "real" person answered the phone. He was very polite and helpful. I needed to update my payment information and wasn't able to figure out how to do it on my own. The gentleman I spoke to was very happy to assist me and in a matter of minutes update was completed.
Insurer: Pets Best
By: Linda Glew
I keep getting claim denials
I keep getting claim denials, live chat never works, wait on hold forever to only get open-ended non-answers. Emails never answered. My last claim they wanted my pet's SOAP notes. Turned them in and still another 10-15 days. It has already been a month. I'm about ready to contact the BBB and/or my state attorney general to file a complaint.
Insurer: MetLife
By: Brent Telegdy
Great customer service
Claims are processed quickly and fairly, based on level of insurance purchased.. It is easy to post claims online and funds are sent to customer bank account via direct deposit. The company responds to claims and any questions quickly. Customer service is a strength for this company. A+ for customer service.
Insurer: Pets Best
By: Anita
Pet insurance
Pet insurance has been a god send for us. Out of 5 pets all but 1 have had major health issues that would have been hard to pay for out of pocket. As the dogs get older the premiums go up but until after 10 or 11 it has always paid for itself in claims submitted. Pets Best has been wonderful and we have had it for over 10 years .
Insurer: Pets Best
By: Pam
STAY AWAY!!
These people are stealing from me!!! I canceled my pet insurance and they continued to take.miney from my account. I am in contact with my bank and I will be getting my money back!!
Insurer: Fetch Canada
By: Stephanie
The worst. Do not waste your money!!
If I could give them zero stars I would. You’re better off saving your money on your own because these guys will not pay out a single claim. Bought insurance for my kitten and during the first year she felt a bit sick so took her to the vet and she got treated for a slight respiratory virus. Fetch didn’t cover because of some BS they stated. It wasn’t a lot of money so I said ok I will let it slide. It came time to neuter her and I opted for a plan that covered part of neutering. Nope denied too because it needed an add on. They are complete crooks, stay away.
Insurer: Fetch
By: Andy
Answered all my questions in plain…
Answered all my questions in plain simple English. Highly recommend.
Insurer: Embrace
By: William Phillips
It is not easy to renew policies…
It is not easy to renew policies on-line, this is the second year in a row I had to call to renew my policy. It took me over one-hour on the phone. This is the last year I will be using nationwide for my pet insurance.
Insurer: Nationwide
By: customer