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I like having piece of mind that have coverage
This claim was for my well coverage. It was paid in a little over a week. The embrace team responds to any questions you may have very timely via email. I am very impressed with that! I do wish that the reimbursement of claim came through a bit faster but I still like that I have piece of mind having coverage for my pets should something go wrong with their health. They are part of our family.
Insurer: Embrace
By: Leann
EFFICIENT & HELPFUL SERVICE
I was very impressed by the guidance, quick return phone calls, and emails received regarding my first claim. I also received my reimbursement in short order. This is the first time I have purchased pet health insurance, and I'm impressed by Embrace!
Insurer: Embrace
By: Deby
Excellent service and responsiveness
Our 2 year old Coton de Tulear started shivering one night, and the next day it had not subsided. We wnt to our vet's office and they ran some tests to determine the problem. They found no specific issue, and recommended we take Tully to have a ultrasound exam. This also came back negative, and within about 2 or 3 days he recovered, with the help of some medication and digestive-problem dog food from the vet. Trupanion kept us informed daily as to the status of our claims and within just a week or so repaid us for the vet and ultrasound bills. We are very pleased with their service and their rapid responsiveness. Highly recommend them for any dog owner wanting to get the best care for their pet.
Insurer: Trupanion
By: James
Excellent service and responsiveness
Our 2 year old Coton de Tulear started shivering one night, and the next day it had not subsided. We wnt to our vet's office and they ran some tests to determine the problem. They found no specific issue, and recommended we take Tully to have a ultrasound exam. This also came back negative, and within about 2 or 3 days he recovered, with the help of some medication and digestive-problem dog food from the vet. Trupanion kept us informed daily as to the status of our claims and within just a week or so repaid us for the vet and ultrasound bills. We are very pleased with their service and their rapid responsiveness. Highly recommend them for any dog owner wanting to get the best care for their pet.
Insurer: Trupanion Canada
By: James
general exams,diet food
I have 3- dogs which I have in wellness programs which pays for diet food,heartworm,flea & tick treatment for two of them and the other dog is a puppy which has been totally covered by wellness,I have so far its worked out great-been in for about 6 months
Insurer: Embrace
By: Bruce
Exceptional & Prompt Service
Our experience with Healthy Paws has been amazing. Our dog Linus has had mutliple tests (bile acid tests) and procedures (ultrasound and endoscopy) and Healthy Paws was extremely responsive to the claims. We got the confirmed claim amount after 24 hours of submitting and received the reimbursement in 2-3 days. No questions asked and extremely consistent. They provide more than just coverage, it's the confidence and the peace of mind of caring for your pet in the best way you can.
Insurer: Healthy Paws
By: Veronica
Easy claim process
Claims processed quickly and covered as per terms of the policy. Embrace gives updates on status of claim via email.
Insurer: Embrace
By: Connie
Excellent Service
I have had Healthy Paws insurance for the past 3 years for my dog, and recently got another policy for our new puppy. Our puppy had an unfortunate accident and had to have major surgery on his leg. I cannot tell you how impressed I was with Healthy Paws. They were extremely helpful from the very start and made me feel like they really cared about our dog and his recovery. I work in health care and deal with insurance companies on a regular basis, and I can only wish the companies I deal with for people were as helpful and prompt with review and payment as Healthy Paws was. I will recommend them to all my pet owner friends.
Insurer: Healthy Paws
By: Susan
Wellness
I purchased Embrace Insurance and Wellness coverage for our new Yorkie Tatum. A week after I purchased the Wellness coverage we took Tatum in for his puppy check up and shots. our vet bill was $110. I submitted my claim via fax the same day. The following day I received an email telling me that they received my claim and they were reviewing it. Within 1 week exactly Embrace deposited the $110.00 into my account. I have never had pet insurance before but I have to tell you that Embrace is very responsive, helpful with questions and the reimburse you very fast.
Insurer: Embrace
By: James
Amazing assistance with pet euthanization
We were struggling financially, due to the fact that we had just spent every last dime on trying to save our beloved 11 year old pug Henry. With no energy to talk or fight, Trupanion stepped in and made phones calls on my behalf. In less than half a day, I was informed that I could not only recieve financial assistance but that someone was going to come to my home and perform the euthanization. It made everything easier on me and my family and though it was the worst thing I've had to do in a long long time...without Trupanion and Kristen I would've been lost. I can't thank them enough or tell them how grateful we all are for their efforts. I am in their debt...thank you
Insurer: Trupanion Canada
By: Keky