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Fast service!
Trupanion has always been very expedient with responding to my questions and claims. And even though it's not really advertised, they can do most of their interactions via email. I just scan in my receipts, fill out and sign the claim form, scan and email in. This last one, I had an approval within 4 days.
Insurer: Trupanion
By: Shannon
thank god for your caring service
Thank GOD for your caring and professional staff in this very, very bad time in our lifes nikki is like my child and if we lose her my life wont be the same .and your staff I feel seems to know this by the way they treat me when they speak to me on the phone.never a problem and never a bad attitude with anyone on the phone I have recommended your service to many people and I will be for a long time from now as well.thank you all so much.with all my thanks and gratitude michael
Insurer: Embrace
By: nikki
Quick Claims, Good Customer Service
We submitted our claims from the last 6 months over the past few weeks and received checks promptly. Anytime I have a question I get an answer right away via email, very impressed with their customer service. We have had our puppy for half a year and our insurance has benefited with wellness exams/vaccines.
Insurer: Embrace
By: Alisha
Very Impressed
In May we lost of old boy Dusty, a 15.5 year old golden retriever. The last 3 years of his life we encountered multiple surgeries in addition to cancer treatments; we'd do anything for him to be healthy and comfortable in life. We promised ourselves that with our next dog we'd have insurance.....we now have adopted 2 more goldens and signed them up with Embrace. We have experienced excellent and prompt customer service on every level. We cannot speak highly enough about the ease of signing up to convenience of claim filing to the fantastic response times. Every pet owner should look into their coverage, premiums are very reasonable. Thank you Embrace for giving us piece of mind and wonderful coverage!
Insurer: Embrace
By: Tina
Best Pet Insurance Ever!
I love having this insurance. It is peace of mind for us, with a young dog. It came in handy recently when Silly Dog at a pound of M&M's (he is only 10 lbs) We rushed him to the ER and he had to spend the night. The bill was handled super fast, and customer service was fantastic. This was a first claim for us!
Insurer: Healthy Paws
By: Shannon
There When You Need Them Most
I have been a member of ASPCA Pet Insurance for many years, but boy did I need them when we found a Mast Cell Tumor (cancer) on my sweet 11 year old black lab Alexis. We were at the vet constantly, and the bills were piling up. We were able to fax out the claim as we checked out of the vet. Then ASPCA Pet Insurance turned our claims around within 1-2 weeks. They also called to check up on Alexis multiple times. I appreciate the efficiency and care we received during this scary time. Our dog has recovered and is happier than ever. Thank you ASPCA!
Insurer: ASPCA
By: Helene
THEY ARE THE BEST
I have 2 golden retrievers, Goldie and Denali. Both of them have had there fair share of issues. Goldie was adopted and shortly after started showing signs of arthritis. Trupanion has covered every single one of our claims, and quickly too. Currently goldie is getting stem cell therapy and they are helping with the 4,000$ cost.. i am only paying 400. 90% coverage! NO LIMITS.... and everyone who works there really wants to cover and help you with your dog. Denali needed extensive xrays as a puppy, and they covered that. I love them. I want to hug them all.
Insurer: Trupanion
By: Cierra
THEY ARE THE BEST
I have 2 golden retrievers, Goldie and Denali. Both of them have had there fair share of issues. Goldie was adopted and shortly after started showing signs of arthritis. Trupanion has covered every single one of our claims, and quickly too. Currently goldie is getting stem cell therapy and they are helping with the 4,000$ cost.. i am only paying 400. 90% coverage! NO LIMITS.... and everyone who works there really wants to cover and help you with your dog. Denali needed extensive xrays as a puppy, and they covered that. I love them. I want to hug them all.
Insurer: Trupanion Canada
By: Cierra
Prompt, fair and no surprises!
I'm extremely satisfied with Healthy Paws Pet Insurance. My bulldog had a cyst grow unexpectedly under his chin and after a few days it started bleeding incessantly. The vet recommended surgery and some follow up tests. Having had other types of pet insurance over the years, I didn't have high expectations. Healthy Paws processed the claims very quickly and paid 90% after the deductible without any surprises. On top of that, they sent a personal note to check on my dog's recovery. Top quality service and handling. I would highly recommend them.
Insurer: Healthy Paws
By: Alex
Amazing Coverage after Only 1 Month
Rarely have I dealt with a Company as amazing as Trupanion. My dog Ruby, was diagnosed with Pancreatitis, only 33 days after signing up with Trupanion. She went through numerous tests, biopsies and eventually 2 emergency surgeries to try and save her life. After my $50 deductible was met, they paid out 90% of all costs. They were kind, thoughtful and I was surprised how quickly they paid out my claims.I would never go without insurance for myself, so why wouldn't have it for my baby? Thank you Trulpanion.
Insurer: Trupanion Canada
By: Renee