208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Phone associate closed the deal
Spoke with Theresa on the phone she was very pleasant and answered all my questions, also helped me find my company information.
Insurer: MetLife
By: Jeffrey Martin
Friendly people
Friendly people, straight forward talk. Didn't feel like i was getting nickeled and dimed.
Insurer: Pumpkin
By: chris cole
Discourages adoption
We adopted a dog with no known health issues (he had a veterinary exam from the rescue nonprofit). The rescue required we take him to our own vet within two weeks of adoption so we did that. At our very first visit, our vet noticed signs of rear leg pain (she speculated possibly just strain from his weight, arthritis, or injury). We later found out that he had two torn acls. Because of the requirement of our rescue and the waiting period for the insurance, this was considered a pre-existing condition and they said that nothing related to his legs would be covered (even if he developed arthritis later - the scans showed no arthritis currently). I do understand that this was a preexisting condition, it just wasn’t known to us. It was frustrating that we tried to do the right thing by adopting and were penalized for a history we had no way of knowing and was not disclosed to us (the rescue should have known about it). I wish Spot would consider additional policies that are fairer to rescue dogs because frankly the current policies discriminate against them.
Insurer: Spot
By: M. Lang
Easy to use claim process
Easy to use claim process. Quick response and disposition of the claim. Fully covered wellness provided puppy care.
Insurer: Pumpkin
By: Joseph
I'm very happy I choose Pets Best for…
I'm very happy I choose Pets Best for my dog insurance I've had nothing but the best experience with this pet insurance company.
Insurer: Pets Best
By: CARL VELANDER
Spot has incredible customer service…
Spot has incredible customer service and delivers claim payments quickly and efficiently.
Insurer: Spot
By: Lacey
excellent service
excellent service, quick response, thorough explanations given for any and all coverage. Highly professional
Insurer: Spot
By: Randall
So thankful for Spot Pet Insurance
So thankful for Spot Pet Insurance. The insurance and the ease of uploading the claims is so easy. Great company!!
Insurer: Spot
By: Laura Courtley-Todd
The phone call was quick and easy
The phone call was quick and easy, everything was straight forward!
Insurer: Nationwide
By: Abby