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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Horrible wellness reimbursement
Horrible wellness reimbursement
Insurer: Pumpkin
By: customer
Ease of filing claim
Ease of filing claim. I would suggest providing fax number on email or claim form when requesting medical records.
Insurer: Fetch
By: William Medeiros
Knowledgeable
Knowledgeable, customer service person, and easy to figure out website
Insurer: Trupanion
By: Doreen
great dealings
so far my experience with Embrace is terrific. the only problem was of my own making, yet they still ironed it out
Insurer: Embrace
By: Ritchie Bourgeois
Fantastic Start
Setting up my Fetch Pet Insurance account was a breeze, thanks to Fabrice! He was incredibly knowledgeable, patient, and made sure I understood all my options. The process was smooth, and I felt confident in my decision. Great customer service and a fantastic start with Fetch! Highly recommend.
Insurer: Fetch
By: Patricia Johnson
AS always your company is awesome to…
AS always your company is awesome to work with.
Insurer: Embrace
By: bill rouse
customer service
I have never experience a more knowledgeable and excellent customer servie ad with Embrace. They are the best, they listen, theiir patient and give you answers immediately. They care about your animals.
Insurer: Embrace
By: Carole Yamin
They do not offer 90% per advertising
I have been with Fetch for 5 plus years. all was going well until i had to renew last year. They increased my plan from $450 /year to $850 /year. i was okay with that since i had used their services the year before. But this year they increased the deductible from $300 to $1000 and only 50% reimbursement for $450. per year. I asked to keep my old plan and that was not an option for me. They were not willing to customize the plan or bend on any request. I either accepted the new plan or term the insurance coverage which i did and was quoted with another vendor for the plan i requested. I am very upset with Fetch and would not recommend them to any one.
Insurer: Fetch Canada
By: Nancy
Embrace has always been very fair with…
Embrace has always been very fair with their review and reimbursement of claims
Insurer: Embrace
By: David Schonberger