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STAY AWAY!!
These people are stealing from me!!! I canceled my pet insurance and they continued to take.miney from my account. I am in contact with my bank and I will be getting my money back!!
Insurer: Fetch Canada
By: Stephanie
The worst. Do not waste your money!!
If I could give them zero stars I would. You’re better off saving your money on your own because these guys will not pay out a single claim. Bought insurance for my kitten and during the first year she felt a bit sick so took her to the vet and she got treated for a slight respiratory virus. Fetch didn’t cover because of some BS they stated. It wasn’t a lot of money so I said ok I will let it slide. It came time to neuter her and I opted for a plan that covered part of neutering. Nope denied too because it needed an add on. They are complete crooks, stay away.
Insurer: Fetch
By: Andy
Answered all my questions in plain…
Answered all my questions in plain simple English. Highly recommend.
Insurer: Embrace
By: William Phillips
It is not easy to renew policies…
It is not easy to renew policies on-line, this is the second year in a row I had to call to renew my policy. It took me over one-hour on the phone. This is the last year I will be using nationwide for my pet insurance.
Insurer: Nationwide
By: customer
This is an expensive option
This is an expensive option, but I will soon need to add birds and Nationwide insures birds, so here we are
Insurer: Nationwide
By: Patricia Nicholson
Representative was easy to understand…
Representative was easy to understand and patient as I considered what would be our best option
Insurer: Trupanion
By: Penny
Easy enrollment
Easy enrollment, instant coverage. The representative was very knowledgeable and friendly.
Insurer: Trupanion
By: Tammy
Claims process a hassle
I have had many headaches submitting claims. Sometimes Healthy Paws will contact my vet for records, sometimes I get a message saying I have to contact the vet and have them send records. I work late at night, so I can’t contact anyone after work, and I frequently don’t have time before work to try getting through to the vet to have records sent in. So multiple claims have been denied because I couldn’t get in touch with the vet to have records sent in within the timeframe given. I also had an incident of sending in a dozen invoices at one time and all were denied before the end of the day. I seriously doubt they were even looked at before being denied because when I called customer service to find out what the f was going on, all were approved on review. Because of all the hassle, I would only submit claims when I would have the time and energy to call the vet to have records sent in and call customer service if the claims were denied. That wasn’t often, so I literally have a stack of unsubmitted claims 2 inches thick that goes back years amounting to tens of thousands of dollars.
Insurer: Healthy Paws
By: A