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A pleasant surprise
I submitted a claim and asked for a portion of it to be a claim amount and the remaining not because I thought it was considered wellness. The review took longer than my others, so I was a little concerned, but when I heard back, the claim amount was increased because more than I anticipated was eligible for claim. I was surprised and truly appreciate the thorough review and honesty. It makes me feel that Embrace is here to help me and do what is in the best interest for my pet. That hasn’t always been my experience with insurance companies, so it was a pleasant discovery. Thank you for your work and assistance of your customers.
Insurer: Embrace
By: Lauren Powell
Was very easy to make the claim easy to make a claimthey…
Was very easy to make the claim they were quick to take care of it and send my check
Insurer: Spot
By: Sharon Adams
They had my claim processed in a week
They had my claim processed in a week! Always great service and if they are delayed they keep you informed. The policies for my dog and cats are affordable and coverage is very good.
Insurer: Pets Best
By: A Greene
Form uploads are straightforward
Form uploads are straightforward, Payment was a little slow but complete.
Insurer: Spot
By: Syna S.
SAVE YOUR TIME & MONEY!!!
SAVE YOUR TIME & MONEY!!! It was hard enough loosing my dog after 14 years. They denied my claim after paying them over 800.00, saying that my dogs liver enzymes were high. Yes the vet before said they were a little high due to his weight and age but nothing to worry about. My dog passed because of a mass in his stomach that was attached to his liver. NOT BECAUSE OF HIS LIVER as they say. I try to call the number given to contact the company for any further questions, busy signal is all I get. Save your money and just pay the vet. They will find any reason to deny your claim.
Insurer: Trupanion
By: Cassie
First time using pet health insurance
I have never had pet insurance before, but am glad I do. SPOT was easy to submit claims to and very responsive, quick to reimburse. Definitely helpful during a very stressful time. I highly recommend them!
Insurer: Spot
By: Barbara
Horrendous customer service
Horrendous customer service
Insurer: Nationwide
By: customer
Everything was so easy
Everything was so easy. Easy to file and received payment very quickly.
Insurer: Spot
By: Debra Hotchkiss
Well Done Nationwide!
Tremendous customer service and ease in updating account and adding new pet to the coverage!
Insurer: Nationwide
By: John T
BEST pet insurance around
BEST pet insurance around. Love the wellness option! The reimbursement is super fast. The claims process is easy and fast!
Insurer: Embrace
By: Dawne R