224,328+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,328 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,328 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,981 reviews
11,381 reviews
5,931 reviews
55,033 reviews
15,364 reviews
Category with most reviews
This chart shows the distribution of review categories.
They incorrectly file all of my claims…
They incorrectly file all of my claims the first time. Is it now expected of me to have to refile my claims every time so that they are actually done properly? They filed my dog as a CAT. And under things that he wasn't even treated for. I didnt even receive mpney back the first time for an xray! Thankfully it was resolved after they were re-submitted for evaluation but that shouldn't be nessasary. I felt they were trying to save themselves money by banking on me not calling and questioning.
Insurer: MetLife
By: customer
Prompt Service and Support
My dog Tootsie was recently diagnosed with Congestive Heart Failure and AFIB. While the news is devastating, Pets Best has provided prompt service re processing my claims. We're still in the early days of multiple follow-up visit, monitoring and adjusting medications - lots of bills! However, Pets Best has been very helpful and prompt in processing my multiple claims, Having this coverage has enabled me to provide Tootsie with the necessary medical services and medications that she needs and deserves.
It is simple to download the…
It is simple to download the information required. I had my payment in my account in 2 days
Insurer: MetLife
By: customer
Super easy to submit claims
Super easy to submit claims. Quick response back with details of benefit.
Insurer: MetLife
By: customer
They made me resubmit an invoice
They made me resubmit an invoice, a second time this has happened. When they do approve a claim, payment has been prompt. Even so, I'm switching to a lower-priced carrier that has a better rating by the Wall Street Journal. (Embrace doesn't even get a mention.)
Insurer: Embrace
By: Michael Brown
Wish they would cover more
Wish they would cover more
Insurer: MetLife
By: customer
Claims are processed quickly and refund…
Claims are processed quickly and refund payment is all done in less than a week. Couldn't be happier. Much better than my other pet insurance who would find any reason not to reimburse submitted claims
Insurer: Pumpkin
By: LISA
When the forms was sent it
When the forms was sent it. They responded right away.
Insurer: Trupanion
By: Anna
Best Pet Insurance!
I've had MetLife Pet Insurance for almost six years and I love how simple the process is to get my dog's care covered.
Insurer: MetLife
By: Katie
I have always had good experiences with…
I have always had good experiences with this insurance.
Insurer: ASPCA
By: dorian