219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The people
The people. A great experience every time. No nonsense, no deceptive language - very straight forward policies, claims processed quickly.
Insurer: MetLife
By: Christine Reilly
Fast and Easy
Very easy to file claim and very quick response and reimbursement.
Insurer: MetLife
By: MEG
Excellent service
Efficient, easy to file claim, easy to receive payment
Insurer: MetLife
By: Kat
Thank you
Thank you, it was very easy to do and the information you gave was very clear and easy to understand.
Insurer: MetLife
By: Wanda Howard
Courtesy and ensuring i understood…
Courtesy and ensuring i understood clearly
Insurer: Nationwide
By: customer
Amazing pet insurance
Amazing pet insurance. Fast refunds and get customer service.
Insurer: Pumpkin
By: Anthony
The worst
This is singlehandedly the worst insurance I've ever had the displeasure of being subscribed to. Didn't get a single cent back from the "completed" claims. I had to pay $2k+ for my kitten's Feline infectious peritonitis (FIP) within the last MONTH and had Embrace weeks before the visits AND the diagnosis. The tests, bloodwork, visits, compound medicine, they all added up to $2,000. I paid $125~ for Embrace membership (2 months) and they could only refund a measly $9. I cannot stress this enough... I'd rather pay $2,000 out of pocket five times every month than to have to pay $50 a month to Embrace ever again. Also their customer service is bad. I kid you not, within the same day, I waited for 20 mins for the first call, and 30 mins ON THE DOT for the other call. I was this close to hanging up. And they have the audacity to have a voice line in the hold-call that says they're rated top customer service by some company. That's real funny. Save your money, mental health, time, and your pet's time. DO NOT SIGN UP FOR EMBRACE PET INSURANCE. Actual thieves.
Insurer: Embrace
By: Zey
The customer service was so help and work.…
The customer service was so helpful and guided me through steps. Even took all my questions with courtesy. The claim went faster than expected. Keep up the good work
Insurer: Fetch
By: Renee Johnson
Thank you Trupanion
At an extremely stressful time, not knowing if our dog was going to survive, Trupanion made the approval process seamless with our vet. Trupanion allowed all of us to focus on diagnosing and treating our dog. As a result, our dog is still here and doing much better. We are all very grateful.
Insurer: Trupanion
By: Laurie