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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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We absolutely Love salty Paw
We absolutely Love salty Paw. they’re so kind and professional and there’s never any delay in care. Highly recommend. we love it here.
Insurer: Embrace
By: Daniel Johnson
Save yourself the heartache and don't buy this insurance
Refused to pay for my dog's accident, even though coverage is for accidents. They have people reading from a a script to deny coverage, even after 2 vets sent extensive records. Give you the runaround. They don't care about your pets. Horror stories from other clients. I didn't choose this insurance. The policy was sold to to ASPCA. All of the glowing 5 star reviews are "verified", while the honest reviews are "redirected ". STAY AWAY FROM THIS INSURANCE. IT'S CLASS ACTION LAWSUIT TIME
Insurer: ASPCA
By: Tracy Hill
Customer service representatives Rebecca and Stephanie.
Customer service representatives were knowledgeable and extremely helpful. Rebecca worked very hard to ensure I understood the details of the policy and was thoroughly understanding of pet needs and areas of concern.
Insurer: Prudent Pet
By: BRYAN
Pleasant customer service
I wanted to take a moment and just say that it was such a nice experience to speak with Delaney this morning and have all my questions answered. Delaney explained everything in detail and made sure that I understood. Was very happy so far with Prudent Pet and the employees.
Insurer: Prudent Pet
By: Douglas Matthis
Do not use Trupanion - any other company is more reputable
I completely agree with the other 1-star reviews. This company is nearly impossible to reach. I've spent over an hour just waiting on hold to speak with someone. While they offer a callback option, it’s not much help—you’re still stuck waiting since you don’t want to miss their call and start the process all over again. To make matters worse, they mishandled my cancellation and only issued a partial refund. The good news? There are other companies that offer better service at a lower price. I highly recommend looking elsewhere. Seeing the canned replies to mine and all critical reviews reinforces the concerns noted and underscores why you should not choose this company. There are so many simple steps they could take if the cared.
Insurer: Trupanion
By: Lauren Alvord
Sophie
Great processing time! TY!
Insurer: Embrace
By: Better World Books Critique
Excellent Experience!
Carla made my experience with Fetch Pet Insurance seem less, friendly personality & understood pet ownership & the details of Fetch insurance policies. Thank you, Regards, Joseph
Insurer: Fetch Canada
By: Joseph Williams
Charlene was very helpful and…
Charlene was very helpful and knowledgeable. She answered all my questions and helped me get the right insurance for my fur baby.
Insurer: Pumpkin
By: Terry Ann Noelle’s mom
Extremely easy claim submission process…
Extremely easy claim submission process and excellent user interface to upload claim documents and other important information.
Insurer: Embrace
By: Chris Parks
It easy to submit a claim
It easy to submit a claim and it gets pay fast
Insurer: Spot
By: Teresa