219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very helpful staff
My insurance was up for renewal. I believe Brook helped me go through the different levels and answered all my questions.
Insurer: MetLife
By: Monse Serra
Thank goodness
As long as I submitted the proper paperwork that was required, the reimbursement came within 2-3 weeks. I thank goodness I got the insurance. Just had an episode that would have cost me over $1200.00 for just the 1st test. So far it cost me about $300.00. The next test is about $3000.00. Scope down the throat and down to the stomach.
Insurer: Spot
By: Curt Sims
When you file a claim
When you file a claim, they process very quickly and reimburse quickly. I highly recommend.
Insurer: Spot
By: Elizabeth
Loving Sonnet so far
I am impressed with the rates at Sonnet and have had good experiences talking to customer service agents. I also appreciate the convenience of being able to make changes online at any time.
Insurer: Sonnet
By: Carly
Great Service!
I've always had great customer service with Prudent Pet. They go out of their way to answer every question that I have in detail.
Insurer: Prudent Pet
By: Mia C.
Always pleased with the service.
Always pleased with the service. Thank you.
Insurer: MetLife
By: customer
Prompt review and fair assessment with…
Prompt review and fair assessment with good feedback. Pleased with Metlife for years.
Insurer: MetLife
By: Cat owner
Your communication is wonky
Your communication is wonky. You communicated to me about the wrong reimbursement and keep saying it's being reviewed when I;ve submitted multiple variations of the paperwork requested. Additionally, this reimbursement has been approved previously so why the issue now?
Insurer: MetLife
By: customer
A patient and knowledgeable associate…
A patient and knowledgeable associate on the phone showing me how to set up my account. The bill re-imbursment was fast.
Insurer: Pumpkin
By: Gary
The Absolute Best Pet Insurance
MetLife simply has the best pet insurance product on the market. It is reasonably priced and puts the customer first. Claims are easy to report via the app, are processed quickly, and payment is immediately via Zelle. I’ve also used the virtual vet service, which was extremely helpful. I’ve referred many folks to MetLife, and I’ll continue to do so!
Insurer: MetLife
By: Jim Thorpe