154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 21, 2025

Paid All Year, Every Claim Denied

I’ve been paying about $85 a month for the last 12 months and filed 3 claims. All 3 were denied for what felt like very minor or “technical” reasons. What’s the point of paying for pet insurance if nothing is actually covered? I expected some help with my pet’s bills, not excuses. I’m very disappointed and will be looking for a different company—anyone considering this insurance should read the fine print very carefully.

Insurer: Pets Best

By: Joseph H

November 21, 2025

Aileen was very patient with me and…

Aileen was very patient with me and provided detailed information also answered all my questions and concerns. Thanks so much

Insurer: Fetch

By: Sharmaine Haylock

Verified November 21, 2025

The process of my claim review was good…

The process of my claim review was good and reasonable.

Insurer: Fetch

By: Sylvia

November 21, 2025

Amanda was great

Amanda was great - thorough and direct. Got me the information I needed and got me on with the rest of my day efficiently.

Insurer: Fetch

By: MARK NESSEL

Verified November 21, 2025

I could understand the gentleman that…

I could understand the gentleman that helped me.

Insurer: Nationwide

By: Margaret Throne

Verified November 21, 2025

Very easy to enroll

Very easy to enroll

Insurer: MetLife

By: Jacqueline Martinez

Verified November 21, 2025

Policy was 65.16 but was charges…

Policy was 65.16 but was charges 123.00. Not sure why.

Insurer: Nationwide

By: customer

Verified November 21, 2025

Easy to navigate

Easy to navigate

Insurer: MetLife

By: Marlene Beatty

Verified November 21, 2025

Quick and relatively painless…

Quick and relatively painless experience of finding competitive pet insurance that didn't break the bank.

Insurer: MetLife

By: Lia Cater

Verified November 21, 2025

Good coverage and customer service, slightly confusing process

The timeline of reimbursement and the info on the website as the claim was processed was a bit unclear. Our claim was split into two separate claims and reimbursed separately, so I was a bit unclear on what was happening with the claim. However, email response to my questions was prompt and we were ultimately reimbursed for the full amount we expected, so we were overall satisfied with the experience.

Insurer: MetLife

By: customer

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