154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 16, 2025

Everything was great

Everything was great

Insurer: Embrace

By: Jerry Shved

February 16, 2025

Easier Than I Could Have Imagined

My first time making a claim, I wasn't sure what to expect, but I feared it was going to be a long, complicated process. I was worried it would take forever and involve talking on the phone. I couldn't have been more wrong. The process was as simple as indicating where my cat received his care and uploading photos of my itemized bills. The whole process took maybe 5 minutes on my phone. A few days later, I got an approval email that was just as detailed as the itemized vet bill so I knew exactly how they came to the decision. It definitely made what was a stressful time emotionally and financially so much better.

Insurer: Pets Best

Veterinarian: Rosewood Pet Hospital

By: Elizabeth

Useful
February 16, 2025

Worst insurance ever

You can’t get anything preapproved. My dog had an accident in the fires. He had a really bad limp. We have had insurance 3 months now. They denied my dogs X-rays bc it was a ccl. How were we suppose to know. So basically they told me i had to wait 6 months. I get for the surgery but they should have covered the x ray. They said they wouldn’t cover it bc it was related to a ccl. Worst insurance ever

Insurer: Pets Best

By: Allyson

Useful
Verified February 16, 2025

Always easy to file

Always easy to file, timely responses and good coverage for my dog. Thanks for being there in times of need!

Insurer: Spot

By: Ariel

February 16, 2025

Pets Best - always excellent in all aspects

I regularly share with others Pets Best as a PSA - while I would have paid for my dog's life saving medical needs 4 years ago (16 days in ICU, blood transfusions and dialysis), Pets Best tremendously eased the financial burden it would have placed on me by exceeding my expectations reimbursement. Since then, PB has continued to be outstanding - easy to work with, fast, sets expectations, clear in explainations. Thank you!

Insurer: Pets Best

Veterinarian: UC Davis Behavior Service

By: Judy

Useful
February 16, 2025

Quick and easy to submit a claim for…

Quick and easy to submit a claim for the first time. Very user friendly.

Insurer: Embrace

By: Cindy Laskowski

Verified February 16, 2025

The humility then expertise of your…

The humility then expertise of your representatives

Insurer: Prudent Pet

By: vgrmarcygmail.com

February 16, 2025

Just another insurance company

There's nothing particularly bad about embrace, but there's also nothing good about them. They're an insurance company which is inherently a crappy service that makes its money by delivering the bare minimum of what you're paying for and doing everything in their power to weasel out of doing even that. I've had thousands in vet bills for an elderly dog in the last year and this policy is still barely paying me a dime back of what I've paid into it.

Insurer: Embrace

By: Jody Moscaritolo

February 16, 2025

Great pet insurance

Thankfully, I've never had to use the insurance but the piece of mind that it's there is worth everything. My pup is still a young adult but, as he ages, I'm sure we'll need to rely on MetLife.

Insurer: MetLife

By: Anne

Useful
Verified February 16, 2025

We submitted a claim for our dog for…

We submitted a claim for our dog for his cardiology appointment. As we do every year. Within 8 days they reviewed it and gave us the reimbursement. Fetch Pet has been reimbursing us as promised since our initial claim, in a timely manner, for the last 4 years. I’m so pleased we chose Fetch Pet!

Insurer: Fetch

By: Jojos parents

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