154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 17, 2025

Claims processed quickly.

Claims processed quickly.

Insurer: ASPCA

By: IPQ

Verified February 17, 2025

Chad was great explained the coverage…

Chad was great explained the coverage plainly.

Insurer: Nationwide

By: Richard Stewart

Verified February 17, 2025

Helpful

Helpful, personable and detailed. Thank you!

Insurer: Nationwide

By: Joanne

February 17, 2025

Joshua sabado was very helpful in the…

Joshua sabado was very helpful in the process of getting my pet insurance and he answered all my questions, very friendly and helpful.

Insurer: Fetch

By: Luis Estrada

Verified February 17, 2025

I’ve been with ASPCA never a problem I…

I’ve been with ASPCA never a problem I made typo on percentage return they didn’t want to make the correction because they would have to re submit policy sorry for your inconvenience Customer Service and was told to change it next year for re enrollment 😵😫😱

Insurer: ASPCA

By: Cynthia Mccarty

February 17, 2025

Typical insurance, they'll get out of paying.

This insurance is a scam. We signed up within a couple days of adopting our two new kittens. They tell you to take them in for a wellness exam within a week or two after you adopt. We did that. This exam was, of course, within the waiting period. Fine, we paid for it out of pocket and didn't submit anything. One of the kittens had started having diarrhea so they did a fecal test just in case it wasn't just the stress of the move and food changes. It came back negative and our vet said to just give it a little time. Everything else checked out well with both cats--happy and healthy. Then a month later diarrhea is back and bad so we go back to see why. They do a PCR fecal test and some bloodwork. But because diarrhea was mentioned in her first appointment, now they consider it a pre-existing condition and cannot be covered. Imagine that, a kitten with diarrhea, as if that is rare. Now I have paid over $1,000 out of pocket and none of it is covered, or even goes even toward my deductible. I have to pay for insurance that doesn't cover anything that might be in any way tied to GI or diarrhea for another 6 months before they "might" not consider it a pre-existing condition anymore.

Insurer: Spot

By: Shelley

Verified February 17, 2025

A critical partner in our dog’s care

Over the past year, we have faced multiple pet emergencies, and I can confidently say that without Healthy Paws, our pets wouldn’t be as happy and healthy as they are today. Their support during some truly difficult times has been invaluable. Filing claims has been incredibly easy, and reimbursement has always been prompt. More importantly, the peace of mind that comes with knowing we can focus on getting the best care for our pets—without the overwhelming financial stress—has made all the difference. I sincerely hope no one has to go through traumatic injuries like we have, but if you ever find yourself in that position, you’ll be grateful to have a company like Healthy Paws by your side. Their compassion and efficiency have truly exceeded our expectations.

Insurer: Healthy Paws

By: Taylor Ford

February 17, 2025

The claim was processed very quickly!

The claim was processed very quickly! BUT… I am not pleased at all with the new monthly premium that went up 47% this year!!!

Insurer: Pets Best

By: Jessica Ducharme

February 17, 2025

Trupanion Price Gouges

Trupanion was great for the first year. I payed 40 dollars for my pup with a 500 deductible and 90% coverage. My favorite thing about them is they don’t increase cost for animals as they age (or so they say) only for inflation/vet cost increase. As soon as my first year with them finished the price went from 40 to 50 dollars (25% up) just like that. When reaching out to them they said it was due to inflation, I’d like to point out inflation for 2024 was 2.9%. If they follow this pattern, by four years my policy will have doubled. This insurance looks good from the start but they will be increasing your premiums drastically so be prepared for that.

Insurer: Trupanion

By: Colton Cates

February 17, 2025

Very poor customer service

Very poor customer service. I have called multiple times in the past two weeks regarding changing my form of payment after Trupanion website denied my credit card information multiple times. I was told to check with credit card company etc. which I did - no issue there. I have been promised a call back from a supervisor many times. No call back or resolution for 2 weeks. My dog is almost 15 years old and I have paid thousands in premiums over the years. Current premium is $245/mo. I expect far better service from a company that has taken in thousands of dollars from me with very few claims paid out.

Insurer: Trupanion

By: Brenda Riedler

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