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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Friendly, courteous, and informative
John was very friendly and courteous, and did a great job providing me with all of the information I needed to choose the best coverage for my needs.
Insurer: Nationwide
By: Christiana Reed
From five stars to three stars!
Upon discussion with Embrace Customer Service I must change my review response below because the wonderful gentleman I spoke with who deserves a raise because he really is a fantastic person and employee, explained that my claims haven’t been reimbursed because I already hot my $250.00 quota. Which leads me to reflect on just how much of a benefit it is to pay for the extra coverage. ???
Insurer: Embrace
By: Valerie O
Great all together
Great all together. Had to cancel previous insurance because I’d billing issues. Now I am paying less for the same treatment.
Insurer: Pumpkin
By: Jean Camilo
Customer service is awesome!
Customer service is awesome!
Insurer: Embrace
By: Kasey S
Very satisfied
I have been with Pets Best for several years and I am very happy with them. Whether your pet has a serious illness or allergies they are there for you. It is very easy and quick to file a claim and they process your claims pretty quick.
Insurer: Pets Best
By: Annette
Easy to choose the right insurance for…
Easy to choose the right insurance for my pets.
Insurer: Prudent Pet
By: Luis A Torres
Easy to use and covers my senior
Easy to use and covers my senior I love how easy it is to file a claim. They make the entire process so simple! Thanks for coving my family!
Insurer: Embrace
By: Meredith Besabe
Absolutely excellent response to claim…
Absolutely excellent response to claim submission. Our dog has had recurrent UTIs. The claim submission process is quick and very easy. Claims are processed very quickly and refunds issued within a week. Couldn't ask for better service!
Insurer: Embrace
By: Susan
not able to enter multiple pets at same…
not able to enter multiple pets at same time. and no discounts for multiple pets
Insurer: Trupanion
By: kimberly
The customer service representative was…
The customer service representative was very helpful and knowledgeable she was very helpful.
Insurer: ASPCA
By: Scott Redmond