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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great company
Great company. Very responsive when I file a claim. No problems in the 15 months I’ve used them. I have recommended them to several of my friends and family.
Insurer: Spot
By: Randy M
In three years time the price went up…
In three years time the price went up almost 300$. To expensive at this point
Insurer: Pets Best
By: Rebecca Shuman
Awesome customer service.claims department is very quick,
Awesome customer service.
Insurer: Spot
By: Tonya
Spot Insurance was so quick to respond…
Spot Insurance was so quick to respond to my cat’s claim. Also, the process was extremely easy.
Insurer: Spot
By: customer Nina
My experience with TRUEPANION has been…AWSOME
My experience with TRUEPANION has been the best. Very helpful with any questions and when I had a claim they emailed me numerous times to keep me informed and paid as expected and in a very timely manner. i cannot think of a single complaInt with this insurance company.
Insurer: Trupanion
By: Kathy Young
Claims are easy to submit
Claims are easy to submit. Reimbursement is quick.
Insurer: Spot
By: Laura
We are new to Trupanion
We are new to Trupanion. Had some issues with signing up. We are good now !
Insurer: Trupanion
By: customer
Pet Owners Beware
Horrible experience - pet lovers beware! MetLife is a grift and a scam. After drawing out the claims review process as long as possible, I was given ZERO coverage for multiple claims which, per my policy, are very clearly within coverage. Getting a hold of anyone useful is impossible, you only get bounced around from one customer service agent to another; all of whom are clueless and capable only of reading you your policy. A clear case of corporate greed; it has become obvious to me that in order to get my claim paid I will likely have to pursue litigation. Of course they count on you not doing that, on being able to screw over the little guys who don't have the time or resources to push for a fair outcome. Shame on MetLife. Can't imagine the cognitive dissonance required of the staff there. Such a perversion of what should be a critical resource to its paying customers. Stay far away and disregard replies from MetLife in the reviews here! They aren't actually helping these people out in any way - it is performative to assuage your doubts enough to buy into their grift. Don't be fooled.
Insurer: MetLife
By: Rebecca