154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 21, 2025

Pets Best… best decision I ever made!

I honestly don't know what I would have done without Pets Best. As my three dogs have gotten older, there have been several tests, cancers and surgeries that have needed to take place. Having Pets Best insurance has been invaluable in allowing me to make the right decisions for my dogs, as well as enabling the best care for them as they age. In addition, the turnaround time on processing claims has gotten much faster! In most cases, I have already been reimbursed in time to make my credit card payment… which has been so appreciated. Thank you, Pets Best, for helping me care for my girls with the dignity they deserve in return for all the unconditional love they give! 🙏

Insurer: Pets Best

By: C

Useful
February 21, 2025

Bowser the Beagle

"We got a new puppy last year and decided to get pet insurance just in case. Bowser got sick (coughing and vomiting). We had to take him to the vet where they kept him for 2 nights while running tests. It was super easy to submit the claim and heard back sooner than I expected with a detailed claim summary about what was covered, I'm very glad we decided to get the insurance and didn't have to worry about how bad the vet bill was going to be while we were worried about our sick fur baby being sick. "

Insurer: Pets Best

Veterinarian: Wellsboro Small Animal Hospital

By: Michele

Useful
February 21, 2025

Pets Best 5 stars

I have been with Pets Best for many years and now with my second dog. I absolutely love them. Their customer service is wonderful and their ease of submitting claims on the app is great. All of my experiences with Pest Best have been easy and wonderful. I have never once had a complaint with any of their service.

Insurer: Pets Best

Veterinarian: Farmington Veterinary Hospital

By: Darcy

Useful
February 21, 2025

This is process provides us ease and…

This is process provides us ease and grace for our fur baby boy!

Insurer: Embrace

By: SMJ

Verified February 21, 2025

Great assistance

The rep I spoke with when I called in to ask about a claim was very helpful. She answered my questions, waited to make sure I could get into my account on the app, and walked me through the process. She acted like she really wanted to help me and not just rush through my questions. Very polite.

Insurer: Spot

By: Molly Mccauley

February 21, 2025

I have been an Embrace customer since 2018

I have been an Embrace customer since 2018 and have never once regretted selecting Embrace. They provide excellent customer service and I have always felt valued and appreciated. Thank you!

Insurer: Embrace

By: Jennifer Weir

February 21, 2025

Amanda was the most genuine person we…

Amanda was the most genuine person we have spoken to in a long time! She was extremely informative and has been more than willing to answer any further questions we had or may have moving forward. She has a true love for animals and thoroughly enjoys working for Fetch and Amanda is the reason we are a customer today! Keep up the great work girl!

Insurer: Fetch Canada

By: Lori Lanthier

February 21, 2025

Thankful for Pet’s Best

I am so thankful to have had Pet's Best insurance throughout my dog Maverick's IVDD journey. From the first signs of injury, through the surgical process and the following physical therapy treatments I never had to worry whether I could afford treatment. This was all due to having insurance I could rely on. Claims have been paid promptly which has relieved a great deal of stress. We can never thank you enough for enabling us to get the best care for Maverick so that he can live a happy, pain free life. My husband and I will continue to recommend Pet's Best to people we know with pets.

Insurer: Pets Best

By: Michelle

Useful
Verified February 21, 2025

Navigating their website for submission…

Navigating their website for submission of claims is easy. Reimbursement for my claims got deposited into my account in only a few days after I submitted my claim. It was a fast and easy process. Their monthly premium payment is reasonable. Thank you!

Insurer: Spot

By: Ana Melissa Sayoc

Verified February 21, 2025

Fantastic customer service

Healthy Paws response to claims is exceptional. Our submissions are reviewed, approved, with reimbursement deposited in our bank within days. Customer service has also routinely emailed us to follow-up on our pets' treatment and see how they are feeling/healing. Customer service is fantastic and it's clear we're more than a number. We are extremely grateful for our coverage and one less worry when dealing with our pet's illness. We routinely recommend Healthy Paws to friends and coworkers and will continue to use for all our future pets.

Insurer: Healthy Paws

By: Lara Orechovesky

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