219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processing could be a bit faster
Processing could be a bit faster, still waiting for a claim submitted over a week ago.
Insurer: MetLife
By: Candace
Warning.....If your pet has any blood…
Warning.....If your pet has any blood test outside of the "normal" range, your pet will be deemed to have a preexisting condition. Check your pet's blood scores before you sign up!!!! My dog had slightly elevated liver ALT score in 1/25 and 4/25 (221 and 125). I have two doctors that stated these ranges were normal and did not even talk to me about them. My dog's liver ALT score went to 800 in 6/25 due to liver infection. All $8600 of the vet bills were rejected due to PreExisting condition. Asked that my claim be reviewed. Rejected again. Put a request for external review to Department of Insurance and cancelled my insurance with Nationwide as I don't see them ever fulfilling any insurance claims
Insurer: Nationwide
By: Elizabeth
Great Service!
MetLife Pet Insurance's phone app and on-line claim submittal process makes it easy to submit a claim. Then they have been fast in making a decision, and they have a clear Explanation of Benefits. Even though that sounds basic, I have not received that level of service with other companies. We've also received a bonus coverage amount added to our policy (at no extra cost to us) each year that we have not used our entire benefit amount. Thank you, MetLife Pet Insurance!
Insurer: MetLife
By: OlympiAnn
Good service
Good service, no hassle reimbursement.
Insurer: Spot
By: Lawrence Kalmbacher
Amazing service provided by Karley
Amazing service provided by Karley
Insurer: Fetch Canada
By: Brye
Prompt and easy disbursement for claims.
Prompt and easy disbursement for claims.
Insurer: MetLife
By: James Lacey
Quick approval of claims with quick…
Quick approval of claims with quick payment to my bank account.
Insurer: MetLife
By: Larry Blevins
Fast turn around on my claim
Fast turn around on my claim
Insurer: MetLife
By: Renee J
Very helpful
Very helpful! Pleased indeed.
Insurer: Spot
By: Francisco Ramirez
Answered questions
Answered questions. Never had pet insurance so I’ll see as it goes.
Insurer: Nationwide
By: customer