220,866+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No Regrets
Straightforward and easy to use with the app. Have had 0 problems submitting claims so far.
Insurer: Spot
By: Genevieve Chavez
Helpful and Fast
Any time I called customer service my call was answered quickly and the representatives I spoke to were kind and helpful. My claim was processed quickly and without issue. This was the first claim I had submitted and it went better than I’d hoped.
Insurer: Embrace
By: Rachel
The process was easy and quick
The process was easy and quick. Nice to know that I can get some of the funds I spend back.
Insurer: Fetch
By: Incognito
Easy to use and logical claim…
Easy to use and logical claim submission website.
Insurer: Embrace
By: William Looney
They are such a pain to deal with
They are such a pain to deal with. You can upgrade your account online but can’t remove the wellness part without calling
Insurer: Embrace
By: John
She made me feel like I was annoying…
She made me feel like I was annoying her and that I did not know what I was talking about.
Insurer: MetLife
By: Kim
Invalid preexisting conditions listed!
My first claim was super easy using the mobile app. It only took a couple days and the reimbursement should be in my bank account soon. 5 star experience. However, I had to take away a couple stars because soon after signing up my two very healthy puppies, on one of them, Embrace listed FOUR pre-existing conditions taken from my (very thorough) veterinarians detailed notes. The adjuster took comments totally out of context, listed as preexisting conditions, and (in my opinion) to have reasons to deny coverage. One of the four conditions was listed as permanent and my veterinarian will be helping me to appeal as it is totally resolved. A complete hassle to have to go thru an appeal process and to have the other three temporary conditions be on my puppy’s record for 12 months. I was extremely discouraged by these invalid conditions and was tempted to cancel my policy. Instead, I’ve chosen to continue for a while and as mentions, my claim for the other puppy was handled promptly.
Insurer: Embrace
By: Cathy Fontes
Easy claims process and quick…
Easy claims process and quick reimbursement!
Insurer: Spot
By: Alex Mikhaylov
Great service and support for our pet…
Great service and support for our pet family member who was treated for cancer. An honest and high value company
Insurer: Embrace
By: Steve Fisher
They took care of everything!
They took care of everything!! Received my refund in a timely manner
Insurer: Fetch
By: Maria