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Pets Best is a FRAUD!!!
I recently purchased insurance from Pets Best in July 2010 after I got the bill for my beloved "Clarisse" who passed away in May 2010. The total bill for her was $4600.00 dollars. I just wanted some peace of mind as I'm a multi cat owner. I researched various companies from your sight and others and I thought Pets Best offered what I needed. WAS I EVER WRONG!!! I submitted a claim for "Lucky" approx 10 days after the 14 day waiting period. Lucky developed urinary output complications. I took him to my vet and she performed an x ray and various other tests. He was put on a special diet for a month but to no avail. Lucky was then given an ultrasound and the stones were still present. He required surgery on September 8, 2010. I was informed my initial claim for the x rays etc; had been denied due to what Pets Best considerd a pre-existing condition! How can it be pre-existing if he showed no symptoms? If he had no medical issue's for the last 12 months, how can it be pre-existing? Wouldn't tumors and cancer be pre-existing? It was explained that the stones were pre-existing because it took "some time" for them to develop! I asked customer care what does some time mean? If Lucky had the symptoms later on this year, say in November, would it still be pre-existing? They couldn't answer! Now, I'm out another $2400.00 dollars! STAY AWAY FROM PETS BEST!!! All they want is your hard earned money!!! I have filed complaints with the Department of Consumer Affairs and the Department of Ba
Insurer: Pets Best
By: Bernard
Don't Reimburse for Examination/Consultation Fee
We insured our 9 week puppy for $34/mo. At 6 months our emergency room visit for an infection was $171. Trupanion claims they pay 90% of your costs, but they didn't pay for the Examination fee, ($85) [How weird is that!!] , so we were reimbursed $71. True, there is no deductible, but it is false advertising, in my opinion.
Insurer: Trupanion Canada
By: Elena
Well Worth The Money
I have had Hartville/PetsHealth insurace for about 3-4 years. I adopted Max, my minature poodle, from the animal shelter when he was 8 y.o. Max became ill the first week I adopted him and then again shortly thereafter, and I knew with a senior dog there would be additional medical problems but but since I fell in love with Max the moment I held him, I knew I would need and want to ensure he got the best medical care possible and I would need health insurance for him. I researched the other companies and felt Hartville would be our best option. Max has become sick several times and having health insurance has been a great help. Even with the quarterly premium, this insurance basically pays for itself when ofn the reimbursed for vet treatments. Max recently had surgery for the removal of a lump on his groin at the tune of $700. The insurance coverage was great and helped out so much with covering the cost surgery. I didn't have to worry about Max's surgery and how I was going to pay his vet bill. I would recommend health insurance for any pet parent regardless of the age of your dog.
Insurer: ASPCA
By: Charmaine
Rudy's ulcer free Mom
I would really like to thank ASPCA for peace of mind. Just knowing that the insurance is there allows me to relax when I take Rudy to the vet. I no longer get ulcers & worry about a vet bill. I am also very thankfull it was there the day my poor kitten had an allergic reaction to his vaccines and had to go to the emergency vet at 11:00 At night. I knew the bill was going to be horrific but I also knew that a lot of it was going to be reinburssed. So thanks. Sincerely, Wendy Thomas A very satisfied customer.
Insurer: ASPCA
By: Wendy
Very good one,& affordable, from ups and down
My last 2 claims in June 2010 at petshealth had deliver their 80% return. I was thinking of changing but I notice they had a high return rate to the other insurances so I stay with them. I am so happy I did since my latest two claims in June I received a high return from them. So the comparison of insurances that I made where correct about Petshealth. They didn't fail me since when I stated with them they where excellent. So I stick by them since I know the economy wasn't doing well through the recession period. My eight year old cat Tabby had an anal clog which just has started this year. I had a great return from this. Also, she had surgery on her tail which the tenant upstair has cause. I was also very happy with that return. For, I have my health to take care of also now. I was saving this money by the way to cover a health insurance for a surgery. So it was a great help to have they returns I did. By the way, their plans are affordable and have different level of coverage.
Insurer: ASPCA
By: Altagracia
first experience
I had purchased the wellness plan to help cover the cost of spaying my pet. I look forward to using this feature to help cover medicenes and vacinations that will be needed in the future. This is my first experience with pet healthinsurance, I expect a good positive relationship with Embrace.
Insurer: Embrace
By: Ed
PetsBest the best
I belonged to VPI and was not happy. this is true of two of our other family members not living with us. We have been with PetsBest for 3 to 4 years and they have done well for our animals and us. We would not even try another insurance company.
Insurer: Pets Best
By: Judy
Important tool for pet care
I wish that I had gotten pet health insurance when my dogs were puppies. I also wish that I had gotten the continuing care coverage for my dog before he got to old. My dog loves to eat chocolate, so it has been important to have the insurance for the couple of occasions when he found chocolate and ate it. Having the insurance meant that I didn't hesitate to take him to the vet when that happened and that saved his life at least once. The fact is that I would rather have health coverage for my dogs and the peace of mind knowing that I can provide them with needed health care if the situation arises.
Insurer: ASPCA
By: Cindy
Huge Thank You!!
The response from my vet when I submitted Embrace's "pre-certification" form for my dog's expensive knee surgery (Medial Patella Luxation) says it all - they had never seen a Pre-Certification form from a pet insurance company!! I can't imagine paying the $2,500+ without knowing what, if anything, would be covered. All if my communications with the staff at Embrace has been very thorough and timely which is much appreciated as well. I find myself recommending Embrace to people at work, on the street, anyone with a pet really. Big thanks to Embrace from Rocco and me!! His quality of life has improved significantly with his 2 new knees!! :)
Insurer: Embrace
By: Alex
Pets Best Is A Life Saver
I wanted to share my experience about my Pets Best insurance. I am a retired teacher and upon my retirement I knew there would be a decrease in my monthly income. So, I began to search for insurance coverage for my two cocker spaniels Hannah 11 and Gabriel 6; mainly to cover their yearly checkups and vaccinations. My first choice was VPI because the brochures were displayed at my vet's clinic. After looking on their website, they had exactly what I was looking for in a policy, but as I began filling out the information for each pet I was told they no longer were issuing policies for pets 10 years or older. Hannah had just turned 10. Since she has never been seriously ill I almost just got a policy for Gabe, but that little inner voice told me to wait. So, I began another search for insurance that would cover both of my dogs. I am a big fan of Dr. Shawn Messionnier's website and as I was searching his website that day he mentioned it was a good idea for pet owners to get insurance coverage on their pets. He also recommended Pets Best insurance. I checked out their website and was pleased with the coverage on their policies. They also offered coverage for pets over 10. So, I signed up in October 2008. I have had to file Wellness Claims and a few illness claims since signing up with them. They have been prompt in their payments and paid exactly what they said they would pay. I began to actually see the importance of having insurance after Hannah b
Insurer: Pets Best
By: Susan