208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
Excellent customer service. Quick turnaround time for claims.
Insurer: Spot
By: EW
Quick reply
Quick reply, review, and payment of my claim.
Insurer: Spot
By: David
This company is a scam. AVOID at all costs.
This company is a scam. I just realized that they have not paid a single claim since we signed up with them. They are claiming that every time we have to visit a vet its due to pre existing conditions, even though the vet says there's no indication of pre existing condition connection. And the appeal process is BS. there's been no follow up. We've been paying $167.57 per month for several years. What an absolute joke.
Insurer: Embrace
By: Nikita L
The best!!
So thankful for Trupanion! They are always willing to help answer any questions. I recently had a wrong diagnosis added to a claim by the vet causing an additional deductible. Trupanion was quick in requesting update records and working to get everything corrected!
Insurer: Trupanion
By: Dog Momma
I submitted my claim with no issues.
I submitted my claim with no issues.
Insurer: Spot
By: Jennifer Finn
The site is very easy to navigate
The site is very easy to navigate. The policy selection and benefits are very well defined and obtaining a new policy is very seamless.
Insurer: Nationwide
By: Rudy
Love the plans that you offered
Love the plans that you offered
Insurer: MetLife
By: Jamie Mazzotta
Good Communication and prompt response
I appreciate speaking directly with a representative when I call. Having claims paid to the provider at the time of service is also helpful.
Insurer: Trupanion
By: Tracy
Pets Best saves the day
Pets Best saves the day - again! Our Bella had knee surgery and we submitted the very expensive vet bill on Wednesday and received notification of the payment on Saturday! Always very prompt claims service, which is why we have been very satisfied clients for 10+ years. Thank you as always Pets Best!
Insurer: Pets Best
By: Patricia "Trish" Schneider