154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,326 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 27, 2025

Good until they decide to discontinue your insurance and provide you with a new one that is triple the price and way less coverage

I've been a customer for over 7 years and suddenly and coincidently after my dog has been needing reimbursement for illnesses, they have discontinued my insurance and will only provide me with one that is 3x the price and with way less coverage. Before this change I was paying $50 a month for $1500 per illness/accident. Now they have offered me with $160 a month for $3000 max a year. I cannot change this plan without my dog's current conditions being excluded (what I need the insurance for). I cannot switch providers because my dog's current conditions will not be included. If I were to sign up with the same company for the first time I would pay $170 for $7500 yearly coverage. The kicker is that they knew in December that this was going to happen - before my dog's issues - but only told me in February, 1.5 months before I get to decide if I want to continue coverage. Needless to say, this experience has taught me that this is an insurance company. They are trying to make money, not trying to help me and my dog out.

Insurer: Pets Plus Us

By: Lisa

Useful
February 27, 2025

Pet Insurance

I have had Pets Best Insurance for the last 25 years for my dogs. I have always been impressed with the ease, communication with claim and the response time of Pets Best Insurance. As long as I have dogs, I will have Pets Best!!!

Insurer: Pets Best

Veterinarian: Bay-Porte Animal Hospital

By: Darlene

Useful
February 27, 2025

Peace Of Mind

"I'm so glad I insure my pets with Pets Best. It offers peace of mind knowing I have coverage to protect my furry family."

Insurer: Pets Best

Veterinarian: Southeast Georgia Vet Clinic

By: Carmen

Useful
February 27, 2025

Easy Claim Submissions

The process of submitting a claim is simple. The app walks you through the steps. I have the highest coverage available, but I submit everything even if I know it's going to be rejected so they have a record of the cost people pay for things. It's the only way there will be an increase in how much is reimbursed. Payout on flea/tick/heartworm medications and vaccinations isn't very high per year when you consider the true cost of the medications. When I told a vet what was covered, they asked if it was the 1980s.

Insurer: Pets Best

Veterinarian: Keller Lake Animal Hospital

By: Louise

Useful
February 27, 2025

Insurance made easy

Happy with the services and coverage

Insurer: Pets Best

Veterinarian: Muir Oaks Veterinary Hospital

By: Traci

Useful
February 27, 2025

Pets Best Gets The Job Done

Insurance is only as good as when you need to use it, and Pets Best has proven to be invaluable. I've had pet insurance from them for 8 years with three different dogs, and they are easy to work with and quick at reimbursement. Furthermore, Whiskerdocs is a great resource which Pets Best provides for free. It's a 24/7 service whereby you can call and get advice and information about your pets, especially when you. They are knowledgeable and they also follow up.

Insurer: Pets Best

By: Allison

Useful
February 27, 2025

Maintenance Visit

This was the first time I have used Pet Insurance and could not be happier. The process was very simple and more was covered than I thought.

Insurer: Pets Best

Veterinarian: Baseline Animal Hospital

By: Kim

Useful
February 27, 2025

Loved Petsbest!

I truly love Petsbest. They are quick, easy to use, and so helpful. Customer service is excellent as well with an issue I had. I recommend Petsbest to everyone I know. Thank you guys!

Useful
Verified February 27, 2025

Easy to file a claim

Easy to file a claim. Customer service is great. Save us a lot of vet's bills with two babies.

Insurer: Spot

By: Carol Weingart

February 27, 2025

Embrace claims process is very smooth…

Embrace claims process is very smooth and refunds are prompt. We have had Embrace since 2020 and have always been pleased. I would highly recommend Embrace if you are looking for a quality experience.

Insurer: Embrace

By: customer

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