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Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
I have filed multiple claims with Embrace for my mischievous little dog and overall, it's been a great experience. The claims process is simple and Embrace staff is very responsive. They always send prompt emailed receipt confirmations, status updates, and even simple assurances that a claim is still in process if it's taking slightly longer than usual. Which has only happened once - and even then, everything was settled within one month. To be fair, it's the only pet insurance company I've used, but I haven't considered switching. I would recommend Embrace to anybody interested in pet insurance.
Insurer: Embrace
By: George
Happy with Trupanion service
Friendly, prompt service. Very nice personal touch.
Insurer: Trupanion Canada
By: Jennifer
Happy with Trupanion service
Friendly, prompt service. Very nice personal touch.
Insurer: Trupanion
By: Jennifer
Very happy with services and quick returns.
Have a 6 month old male Sheltie and insurance plan offers many options, not seen in other pet plans. Pleased with customer service and quick returns after mailing out the forms, etc for processing. Staff are very friendly and professional and able to deal with any problems immediately. Recommend over other plans - even those from the AKC.
Insurer: Embrace
By: Mary
Too many ways not to pay the policyholder
Pets Best has an attractively uncomplicated procedure, but manages to find innumerable excuses for paying pay as little as possible on every claim. After almost a year with PB, i have paid in $900 for two dogs, and received only $340 total on 10 claims, most for more than $500.I've cancelled my policy.
Insurer: Pets Best
By: carol
Best pet insurance
Amazing coverage
Insurer: Trupanion Canada
By: Brynn
THANK YOU, THANK YOU, THANK YOU!
You came through Petsbest! My dog got injured unexpectedly, I processed my claims and you reimbursed according to my plan. Thank you for following through and allowing me to have comfort. God forbid an emergency happens again, I know my little one is covered. Thank you!
Insurer: Pets Best
By: M.
Great!
They cover what they say and submission and payouts are quick and simple.
Insurer: Trupanion Canada
By: Sue