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Prompt payment
I am pleased with the amount that's been paid on my bills and they're very prompt with payment.
Insurer: Embrace
By: Sandy Perry
When you need it it helps
My Experience with Metlife Pet Insurance was as follows: Easy claim submission, document uploads through the app or email and a quick review period. But if you are a first-time claim submitter, I will warn you about the SOAP NOTES HELL LOOP. You can submit everything, but if you don't submit soap notes and previous medical records for your pet's entire life, the claim will be delayed or denied. That part was frustrating, but after all documentation was sent in, my claim was approved and paid fast directly to my bank account.
Insurer: MetLife
By: R
Happy Cat Parents
Embrace continues to be a huge blessing for our family. It takes a few minutes to submit the claim and in about two weeks we are reimbursed. Everyone with a pet should get Embrace.
Insurer: Embrace
By: Iggy’s Parents
Claim was handled in a timely manner…
Claim was handled in a timely manner and customer service was terrific.
Insurer: Pumpkin
By: Andrew Battiston
Simple, Fast Process
Simple, fast process. My dog needed surgery. I uploaded the paid receipt and filled out a claim right from my phone on the Fetch app. Within a few days the claim was approved and the reimbursement was deposited in my account. Highly recommend.
Insurer: Fetch
By: One Happy Dog Mom
Once again this insurance continues to…
Once again this insurance continues to fail when it matters most. I had to bring my cat in for a cardio exam, without it he can't get a dental appointment because the dentist won't risk putting him under otherwise. Fine, sure, can't do anything about it but bite that bullet. At least I have pet insurance, surely that will help! Ah but of course. Claim denied in full, not even a partial coverage or anything put towards deductible. This insurance charges more every year and covers less and less. Absolutely trash, won't be renewing.
Insurer: ASPCA
By: Katelynn
They don’t cover anything
They don’t cover anything. There is a waiting period and nothing goes to the deductible you select and the premium is high for this.
Insurer: Trupanion
By: Anonymous
She was very nice and knowledgeable
She was very nice and knowledgeable, she help me find the best package for our lifestyle and made it very easy to get started with the process
Insurer: Trupanion
By: Trinity