219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This is a total SCAM
This is a total SCAM. I filed 7 claims over the course of a year, and ALL of them were denied. I canceled the insurance and the confirmed that it was canceled and then continued charging my credit card. STAY AWAY! UPDATE: Now they are claiming they can't even find my account after it was open for more than one year. Don't believe their reply about 92% of claims being honored. SEVEN of mine were denied. SCAM
Insurer: Embrace
By: Regis
Absolutely Awesome.
Absolutely Awesome. I was so tickled when I go onto the system and it was so user friendly. I have two pups and they usually go to the vet together. It is refreshing to be able to submit claims for both of them at the same time rather than doing a separate one for each pup (and submitting the same invoices on top of that). This was user friendly and very easy to follow.
Insurer: Embrace
By: customer
Easy process friendly staff
Easy process friendly staff
Insurer: Sonnet
By: Matthew Miletich
Insurance agent Saurabh's empathy
Person who attended my call, insurance agent Saurabh, was; polite, empathetic, and professional. The one I talked to a year ago, was impolite and rude. Increase in premium and this person's apathetic attitude made me switch the Insurance Provider.
Insurer: Sonnet
By: Dr Nazim Baluch
Happy with Healthy Paws
Our 8-year old Labrador Retriever was recently hospitalized for liver failure. He is doing well now, but his medical care was quite expensive and would have been a significant financial burden if we had not had pet insurance through Healthy Paws. I have been so pleased with the support we have received from Healthy Paws. I have been recommending it to all my friends. The claims process has been incredibly quick and easy. It is so nice to be able to make decisions based on what is best for our dog and not be overly stressed by the financial burden associated with his specialty care.
Insurer: Healthy Paws
By: Jon
I am very impressed with the speed and…
I am very impressed with the speed and ease of getting my medical bills for Hana reimbursed.
Insurer: Pets Best
By: Mark K
Very easy to work with and submit a…
Very easy to work with and submit a claim.
Insurer: Figo
By: Cathy
Good benefits; Needs better phone answering
It’s good benefits for the cost. It’s easy to submit claims. My reasons -1 star is that it is nearly impossible to get someone on the phone without calling half a dozen times. The phone numbers and hours are super unclear, and we don’t like getting bounced around the multiple representatives. Otherwise, it’s easy to use, reasonable cost, and covers a fair amount.
Insurer: MetLife
By: customer
Excellent experience with Figo ...
Figo representatives are professional and handled our vet statements expediently. Website is easy to use and they respond immediately. So glad to opted to choose them as our insurance carrier for our Melody.
Insurer: Figo
By: Kay and Michael Rosness
Great company
Great company. Very easy claim submission and reimbursement
Insurer: Embrace
By: Gary E Bowland