220,795+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurance Scam
My plan covers accident/illness. Apparently, a cancerous tumor being removed isn’t enough to have the funds reimbursed. This place sucks. They just increased the plan to $200/month but then only pay 1/3rd of the claim? A $900 claim where our dog would have DIED prematurely if we didn’t remove. Save yourself money and create a savings account. Avoid this Scam.
Insurer: Pets Best
By: Derek
Mac the Dog
I have used this company for over 15 years. I cannot begin to do justice to how great the are are in relative comparison to the cost. My dog, Mac, was diagnosed with cancer earlier this year. Pets Best has enabled me to get him the best treatment possible and allow him to continue to live a high quality of life. Through the entire process, Pets Best has been extremely responsive to all my claims and adjudicated them in rapid fashion. They have my highest recommendation.
Absolute TRASH!
Will NEVER EVER EVER use Pets Plus Us Again... There are loopholes throughout the entire policy such as cremation... Regardless of the fact that is CLEARLY says we will pay the actual cost... they don't... only the maximum payable amount as shown, which turns out to only be $100 regardless of what plan your own. Then not to mention you'll still get charged for your pet's policy even after they've passed!
Insurer: Pets Plus Us
By: Lindsay
I like everything about you guys
I like everything about you guys
Insurer: Sonnet
By: Dolapo Okunfeyijimi
Easy claims, fast reimbursement
Easy to submit claims. Extremely fast reimbursement!!
Insurer: Pumpkin
By: Kathy
very patient and friendly
very patient and friendly. answer every question of mine and can solve problems effectively
Insurer: Sonnet
By: Muyao Li
Healthy Paws has been incredible
Healthy Paws has been incredible. Claims are processed quickly and the whole process is so easy. Thanks to them, my Rottweiler Gucci received the treatment she needed, and she’s now pain free and thriving as a tripawd. I’m forever grateful! 🐾❤️
Insurer: Healthy Paws
By: AnnMarie Zingaro
Excellent customer service
Excellent customer service. Agent was knowledgeable took time to answer all my questions prices were good
Insurer: Embrace
By: John Hallowell
Good at first
Good at first. But so difficult to connect with customer service. I need log-in help, otherwise I would refer to the app. Called twice and waited too long. I'll have to call again. Hopefully without a long wait.
Insurer: Embrace
By: CFors
I like the claim process, but...
I like the claim process. It is straight forward and easy, with a quick return in my bank account. They are helpful over the phone. I took away 1 star, because more often than not, I have issues with the website. It will give me an error before starting a claim and sometimes in the middle of submitting a claim. This happens about 75% of the time. I called the number on the website, and they were unable to fix the problem (pretty much just wanted me to try a different browser), but emailed me a way to still submit the claim. I waited a few days and was able to use the online claim service. I don't know if there are website issues during high traffic times, but it is extremely frustrating.
Insurer: Embrace
By: Kirsten