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Easy to use this insurance
Easy to use this insurance. Paid vet directly so no paperwork or having to pay up front then wait for reimbursement
Insurer: Trupanion
By: Tammy
I purchased Embrace Pet insurance for my German Shepherd dogs
I purchased Embrace Pet insurance for two of my dogs six months ago. I researched a lot of companies and settled on Embrace. They seemed to have the best coverage for the price. The person that I signed up with on the phone originally said that they wouldn't cover any illness unless I had a Wellness Check done on my dogs. I thought that was silly considering they weren't sick, but whatever. He also told me that any accidents & injuries would be covered immediately (as in, the next day). Well, the next day, my German Shepherd sliced one of his paw pads really badly, so I made an appointment with my vet for the following day. By the time I got to the vet, a large portion of his paw pad had completely fallen off from the cut and he wasn't limping anymore. I was thankful. He was fine. I decided to go ahead and have a wellness check done since we were there. Embrace did not cover the injury because he had a wellness check and because there was supposedly a 14-day waiting period. Then I called Embrace and spoke to Derrick who checked into it and said that an accident should have been covered immediately and he would resubmit the claim. Today, I received an email from Embrace stating that they would not cover the accident because there was a 30-day waiting period. These guys should really learn about the company they work for and get their stories straight. They also said that the vet's notes said that my mere 2-year-old German Shepherd had some tarter build-up and so that is now a pre-existing condition and they won't cover any dental for him if he has a problem. The paw pad of course, is not a pre-existing condition. And because the vet prescribed a parasite medication, they won't cover anything having to do with a parasite for at least 12 months. I mean, seriously? This is not how businesses should be run. I spend a lot of money on pet insurance and this company is full of a bunch of liars and scam artists. And when I was telling two of my friends about this today, they said that they had a similar experience and decided pet insurance was too expensive and cancelled their policy. When I told them that the company I was talking about was Embrace, they said, "That's the one we had!" So, that clinched it. I'm not nuts. That was enough for me and I have decided to cancel my policies with this company and will be seeking insurance elsewhere (probably the one I have for my other dog, PetFirst with MetLife). I hope this review was helpful for people. I really do not recommend this company at all. And, btw, this is only the second one-star review I have ever given to anyone, so this is legitimately bad in my opinion.
Insurer: Embrace
By: Jamie Kirkpatrick
Luna loves Fetch as it enables me to…
Luna loves Fetch as it enables me to keep up to date with all things doggy for her. The process is simple and the app is easy to use.
Insurer: Fetch
By: Judi Hodges
I appreciate how easy it is to file…
I appreciate how easy it is to file claims and how quickly reimbursements are processed.
Insurer: MetLife
By: customer
MetLife Pet has been amazing to deal…
MetLife Pet has been amazing to deal with. They've lowered deductibles when the policy hasn't been used and upped our limit as well. Easy claims and pretty fast payouts.
Insurer: MetLife
By: Laura Babineau Costello
My cat Lupin suddenly had an acute…
My cat Lupin suddenly had an acute urinary obstruction, which is a life threatening emergency. We first went to a vet urgent care and it took them 6 hours to unblock his obstruction. We then had to take him to a hospital for 36 hour monitoring, which is needed because the chance of reconstruction is highest in this period. Needless to say, this was all very unexpected. And VERY expensive. I am so grateful we had Healthy Paws for Lupin, and they were able to reimburse 80% of his urgent care and hospital cost. If you love your pet and want them to be with you for as long as possible, getting pet health insurance is a MUST. It's extremely worth investing in a good company for your pet as soon as possible, because if you have to switch later for whatever reason, pre-existing conditions will become an issue. I'm really grateful I chose Healthy Paws early on and they have been so helpful when emergencies like this happen.
Insurer: Healthy Paws
By: Natasha Choudhury
Responsive
Responsive. Reminders appreciated.
Insurer: Prudent Pet
By: Keokeo
Great company
Healthy Paws is the best they take care of you. They’re fair. They’re honest great customer service I highly recommend them.
Insurer: Healthy Paws
By: Tony Hasma
Being able to speak to a human being…
Being able to speak to a human being and they werr so kind.
Insurer: Pumpkin
By: Ina
You are an honest company that provides…
You are an honest company that provides a prompt response to resolve my dog's claims.
Insurer: MetLife
By: AJ