208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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There is no drama with this pet…
There is no drama with this pet insurance company. I recommend it to any pet owner. We have a hard to manage Mini Labradoodle and at 4 years old, this red head has managed to cost us about 23K in medical bills. Anyone that knows the personality of a Mini Red Labradoodle will understand. We paid 1/9th of that bill with no drama. Thank you Pumpkin !
Insurer: Pumpkin
By: Steven
This was rough as the website froze and…
This was rough as the website froze and kept freezing throughout the payment process. Once I clicked on change the billing address, it would freeze up every time. My dogs coverage would have started today considering I tried paying the premium around 11:45pm and I wasn't able to check out until around 2am the following morning!!! I will contact MetLife pet insurance to see if they can adjust it.
Insurer: MetLife
By: Donald Boles
Quick easy process for filing claims.
Quick easy process for filing claims.
Insurer: Pumpkin
By: Michelle
So glad to have Spot!!
So glad to have Spot! It’s affordable and they take care of claims quickly and efficiently - I didn’t have to keep calling to check the status of my claim. My pup had surgery 2 weeks ago and the claim was paid before the 10 day follow up visit. It’s been a relief, thank you Spot!!!
Insurer: Spot
By: Dani K
Manipulative pricing and terrible customer service
I recently called customer service to get clarification on why my pet insurance premiums doubled within a single calendar year. After waiting on hold for 20 minutes, the representative I spoke with was incredibly dismissive and rude. When I asked for the reasoning behind the massive increase—beyond my dog simply getting one year older—she refused to explain and claimed the reasons were 'clearly outlined' in my renewal email. When I pointed out that the email only listed the new premium cost without explaining the why, she actually insulted my reading comprehension skills—twice. Sending an email that just states a higher price without any context or explanation is a manipulative business practice.
Helping me pay for keeping my baby…
Helping me pay for keeping my baby alive!
Insurer: Pumpkin
By: Joe
Very nice and patient rep!
Was a bit confused about my policy and everything that went into it and the representative I spoke with was very kind and patient with all of the questions I had. I feel much more confident with my policy now!
Insurer: Prudent Pet
By: Kingsley Strickland
It's been over two weeks and no word on…
It's been over two weeks and no word on the approval. I don't even want this insurance anymore and I have no way of canceling. Just a stupid process overall.
Insurer: Nationwide
By: Devon
Highly recommend!
Just great service all around!
Insurer: Pumpkin
By: LISA FALZETTA
Great experience with customer service and processing claims
Customer service pleasant and helpful with claims and explaining polocies. Quick response to claims.
Insurer: Healthy Paws
By: Margie Carroll