220,795+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,795 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,892 reviews

4.9
Healthy Paws

11,235 reviews

4.9
Fetch

5,658 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,092 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 11, 2025

Great service and claim process

Great service and claim process. Of course I would prefer to get all that I paid back but I know it doesn't work that way. Timely process and explanation are always well stated.

Insurer: Embrace

By: Lonny WRIGHT

Verified September 11, 2025

Agent very helpful

Agent very helpful

Insurer: Prudent Pet

By: Gwynne Hash

Verified September 11, 2025

Rose in customer service helped me…

Rose in customer service helped me significantly this week, I didn’t realize I had multiple active policies for my pets and she helped me consolidate my policy and save money all while getting proper care for my pets. She is a great asset to the MetLife team!

Insurer: MetLife

By: Lydia Juchnowski

Verified September 11, 2025

Extremely fast customer service

Very fast and reviewing and processing claims! Pleased with our experience with MetLife Pet

Insurer: MetLife

By: customer

Verified September 11, 2025

My dog had unexpected surgery and the…

My dog had unexpected surgery and the bills were so expensive. But with Fetch Pet Insurance I was able to get a peace of mind and the claim team was awesome! They provided follow up on my claims and I received payments within a few weeks! I am so happy with the service I received! Thank you!

Insurer: Fetch

By: Ralonda Dabney

Verified September 11, 2025

All of my experiences have been…

All of my experiences have been excellent! Easy with a peace of mind ! I had an opportunity to work with customer service and they were friendly and went the extra mile !

Insurer: Fetch

By: Christyne

September 11, 2025

Great claims process

I have submitted multiple claims and had very quick responses. When I didn't provide enough information, Embrace was able to contact my vet and get what they needed without me being involved. I have been impressed with the ease of the claims process.

Insurer: Embrace

By: Erika

September 11, 2025

I had to make multiple phone calls for…

I had to make multiple phone calls for the issue; however, every one of the agents was patient, knowledgeable, and helpful.

Insurer: Embrace

By: PATRICIA DOUGHERTY

September 11, 2025

Simple claim process

Simple claim process; thanks!

Insurer: Embrace

By: zzzzz

Verified September 11, 2025

Fast reimbursement

Very punctual and fast

Insurer: Pumpkin

By: KLMolina

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