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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Kind and knowledgeable
I have a new rescue dog who is a little older than dogs I have previously insured. I was also interested in switching a second dog from another provider I no longer trust after it canceled policies for dogs with preexisting conditions. I came to the call with so many questions and Amanda answered them all throughly and made me feel confident in my decision to get both my dogs coverage under Fetch. From annual caps to how Fetch handles dental, Amanda knew her stuff and was a delight to chat with.
Insurer: Fetch
By: Sara DiNatale
Simple and easy to understand
Simple and easy to understand. Quick process.
Insurer: Fetch
By: Mary Therese
comparing policies
Manny was able to retrieve my last dog's insurance policy so I could compare coverage.
Insurer: Nationwide
By: Stephanie
Robert is wonderful.
Robert helped me. He was very professional and legitimately cared. He listened to me and made the entire process very easy. That man should get a raise.
Insurer: Nationwide
By: Dane Mom
Great customer service but the website…
Great customer service but the website is HORRIBLE. It keeps spinning and I’ve made numerous complaints
Insurer: Nationwide
By: CARL
Beware of the fine print! Not a reliable company at all!
This company is a joke. If you want to really get a reliable pet insurance, get it from another company. This insurance did nothing for me or my pets! Their fineprint is really a scam! Yearly shots are considered wellness add on! Beware!
Insurer: Figo
By: Bea Robinson
Great Customer Service
They were very prompt with payment of claims. And, they had complete detail of how they determined the claim amount. There are multiple ways to sign up for a plan. You get to decide what you want covered. And, if you call, you talk to an actual person!
Insurer: Spot
By: Dorothy
Signing up at the shelter was a great…
Signing up at the shelter was a great idea. Easy to use.
Insurer: Fetch
By: Virginia Landry
The sales agent was very clear and…
The sales agent was very clear and repeated the terms for me to ensure that I understood them. He was patient, personable and professional. It was an easy experience.
Insurer: Nationwide
By: Dawn