224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Incredible Customer Service
Quick response and Incredible customer service! The rep looked into the reason for this rare delay and was able to quickly provide an answer. When I mentioned a website issue I just wanted Embrace to be aware of, she also researched that and got back to me. Love this company!! If I have a question about a claim, they are open to discussing it, reviewing their decision and reopening the claim. They are very polite and patient when explaining things so I don’t hesitate to call when I don’t understand. Reimbursements are paid rapidly. Best decision I made after I got my dogs!
Insurer: Embrace
By: PWnMD
You guys are the greatest
You guys are the greatest! I am so glad we have Bella on your plan! Keep up the great work!
Insurer: Pumpkin
By: Theresa
Fetch did an outstanding job!!
Fetch did a great job on our claim when our dog Sassy had dental work. She is eleven and had to have twelve infected or lose teeth pulled. Fetch was fast and paid exactly the amount our policy allowed. Thanks, Fetch!!
Insurer: Fetch
By: Rita Bennett
Easy and convenient
Easy and convenient! Great coverage better than others.
Insurer: Nationwide
By: customer
Excellent service
Excellent service, fantastic staff and quick refunda. Excellent insurance for pets.
Insurer: MetLife
By: Debra DeCapite, customer
Easy to understand and enroll.
Easy to understand and enroll.
Insurer: MetLife
By: Shyria Barker
Sandra
Sandra, the Nationwide service representative exhibited exemplary customer service by explaining all details of the insurance benefits for each category, her pleasant demeanor, and willingness/desire to ensure I fully understood each topic/question discussed. Sandra is WONDERFUL and I greatly appreciate the additional time providing assistance and educating me about pet insurance!!!
Insurer: Nationwide
By: Jennifer Mattox
Pets Best is Best
"My dog incurred 2 autoimmune disease diagnoses within days. It was scary and the bills kept coming in even in the diagnosis phase. Pets best was very responsive and when I have submitted claims, they paid back right away directly to my Care Credit account, as requested. I really am glad to have had this for my fur baby."
Insurer: Pets Best
Veterinarian: VCA Regional Institute for Veterinary Emergencies and Referrals
By: Susan