216,890+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,890 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,788 reviews

4.9
Healthy Paws

11,076 reviews

4.9
Fetch

5,403 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,940 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 11, 2013

A Life Saver

Both of my pugs have had problems over the years. The breed tends to have a lot of issues, but these guys are rescues with an unknown past up until I adopted/rescued them. Having pet insurance has made it easier to take care of their needs, which will only increase as they get older. The oldest pug has skin issues, as well as arthritis and stomach problems. The younger one has been pretty health in the past year, but accidents do happen. I can rest assured that if something goes wrong, I can submit my claims and get a good chunk of the money back.

Insurer: ASPCA

By: Theresa

Useful
October 11, 2013

Paid but it took time

Our dog had a few claims back to back, within 2 months of starting the policy. We did not do a ton of research on the insurance companies, we chose Trupanion because of the easy plans (Slide your coverage, slide your deductible). It took about a month to get the payment for the claims and they all came at once, even though the claims happened over the course of a few weeks. This was explained to be because the policy was both brand new and there were multiple claims. It was understandable and there were no problems receiving payment when it finally came. The 8/10 was solely because of the payment being 4 weeks or so, other than that Trupanion was great to deal with.

Insurer: Trupanion Canada

By: Eric

Useful
October 11, 2013

Paid but it took time

Our dog had a few claims back to back, within 2 months of starting the policy. We did not do a ton of research on the insurance companies, we chose Trupanion because of the easy plans (Slide your coverage, slide your deductible). It took about a month to get the payment for the claims and they all came at once, even though the claims happened over the course of a few weeks. This was explained to be because the policy was both brand new and there were multiple claims. It was understandable and there were no problems receiving payment when it finally came. The 8/10 was solely because of the payment being 4 weeks or so, other than that Trupanion was great to deal with.

Insurer: Trupanion

By: Eric

Useful
October 11, 2013

Max Renal Failure Treatment

My beloved Max, a Malamute/GS mix who is approx 13.5 years was dx with Renal Failure this past July. Trupanion was Excellent! They answered every question, they were prompt, and most importantly, they were all very kind during a very difficult time. They live up to every word and beyond of what they promise.

Insurer: Trupanion Canada

By: Cindy

Useful
October 11, 2013

Max Renal Failure Treatment

My beloved Max, a Malamute/GS mix who is approx 13.5 years was dx with Renal Failure this past July. Trupanion was Excellent! They answered every question, they were prompt, and most importantly, they were all very kind during a very difficult time. They live up to every word and beyond of what they promise.

Insurer: Trupanion

By: Cindy

Useful
October 10, 2013

Impressed by courteous service

I have only had my pet enrolled in Embrace for a few mos. but, so far, I have been very impressed by the Embrace staff. When I called for info, the rep was very helpful & courteous. Since I enrolled & submitted 2 claims, the staff has been extremely considerate by keeping me updated via e-mail as to everything they had received from my vet's office & letting me know what I could expect & when as far as reimbursement. They were also very quick to process my claims & make payment accordingly.

Insurer: Embrace

By: Diane

Useful
October 10, 2013

Disappointed. My fault????

I read all the reviews. Healthy Paws is very much celebrated as one of the best. My experience was not the same through, I guess, maybe no fault of my own. I took my 1 year old dog to the vet in September of this year as she was having trouble with her left back knee locking. The first time I noticed her knee lock was around May of this year. It only happened occasionally, maybe once every 3 weeks. I had read via the internet that it was a hereditary ailment. Something you had to monitor. Then in September my dog couldn't settle her left hind leg down for long periods of time, so I took her to the vet. The vet diagnosed that my dog had a hereditary knee disorder (patella luxation) found in many dogs. Well, I paid my bill and later filed a claim with Healthy Paws. The refused to pay my claim or anything to do with the treatment of my dogs left hind leg. They were nice enough to tell me they would cover the right hind leg. Well, apparently when the vet was examining my dog and asking if I had observed any prior incidences, I had told her that I noticed her left leg begin to lock at times around the month of May. This was the same month I signed my dog up with Healthy Paws. FILING MY SEPTEMBER CLAIM: Healthy Paws requests that claims be accompanied by the vets records. This meant I had to drop off my dogs claim form at the vet office, and they in turn submit the information required for my reimbursement. Apparently, somewhere in the notes faxed over from the vets, it mentio

Insurer: Healthy Paws

By: Brian

Useful
October 10, 2013

Microchip claims paid as wellness rewards benefit

I wasn't sure if the microchips my two cats received would be paid by Embrace Pet Insurance (I obviously didn't read through the coverage information), and was delighted that they were both covered! My cats received great care from my veterinarian and then I was rewarded by Embrace Pet Insurance for taking good care of my cats' health and well-being in the unlikely event that my cats would run out of the house and get lost. Thanks Embrace Pet Insurance!!!

Insurer: Embrace

By: Anna

Useful
October 10, 2013

Good luck finding nicer customer reps!

I had questions about submitting a claim, and I talked to Sharon (I asked for her name because she was so awesome!) and she helped me to understand the process and was great to talk to. Pets Best has always taken care of my high dollar claims. Good payouts!

Insurer: Pets Best

By: Anne

Useful
October 10, 2013

Never switch to Trupanion

They will not cover hereditary and congenital conditions if your pet isn't insured with them from the day he was born. That being said I am sure they would use the 30 day excuse why not to pay even if he was insured from day 1.Our pug, when he was 12 weeks old, (April 2011), we went to the vet for a routine checkup and vaccinations. Our vet made a comment that pugs were prone to stenotic nares and put that in her report. The vet said that he was asymptomatic and nothing needed to be done. If it was an issue we would have had the surgery because he was insured with Pesecure at the time and had been since day 1 We switched our insurance over to Trupanion in May 2013. Biggest mistake of our lives August 2013 our pug developed severe breathing problems due to an elongated soft palate in his throat and requires surgery. They have denied the claim saying it was pre existing, due to the stenotic nares comment when he was 12 weeks old. If you are an owner of a brachycephalic dog I strongly suggest never switching to Trupanion if you are insured with another company. Even if your dog is not brachycephalic I wouldn't switch to them. I made that mistake.

Insurer: Trupanion Canada

By: Anthony

Useful

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