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Excellent insurance and customer service!!!
I've purchased pet insurance for the past 12 years. My biggest issue with the company I previously used, VPI Pet Insurance was how difficult their policy was to understand. I purchased the most expensive policy because I wanted only the best for my Bichon Frise, Blue (April 14, 2001-June 6, 2009) How foolish I was. Blue was diagnosed with Kidney Disease in March of 2009. I sadly researched the disease more than I did pet insurance. After extensive treatment to help prolong his life, Blue was sent over the rainbow bridge on a Saturday afternoon surrounded by not only myself, my husband and our two daughters but 6 loving family members who loved Blue like he was their own. When all was said and done. All I was left with was a huge hole in my heart and $6000 in debt from vet bills that were accumulated trying to save my boy's life. Why all this debt? Well, VPI at the time felt that Kidney Disease was a genetic and or hereditary disease and they did not cover anything they considered genetic or hereditary. Shame on them but honestly, I was the biggest fool to not research pet insurance for my furbaby rather than use the most popular company at the time and trust that they'd be by my side at time of crisis. I've heard they've since changed their policy but honestly, I don't care. They lost my trust and till the day I die, I will share my story with every friend and or acquaintance I meet. I'm a dog groomer so there will be many. If I can save one person from going through what I d
Insurer: Healthy Paws
By: Theresa
Healthy Paws is a wonderful insurance for my dog.
Everything about Health Paws Pet Insurance has been wonderful. I also appreciate the e-mails asking about Trinity's condition after her surgery. The reimbursements have come back to me very quickly. I could'nt ask for a better insurance.
Insurer: Healthy Paws
By: Noreen
fast, straight forward, thorough
This is our 1st claim, and it was a large one. Trupanion exactly as they represented themselves, reimbursing 90% of costs after initial vet exam and deductible.We are extremely satisfied and glad after years of searching insurance policies that we chose Trupanion.
Insurer: Trupanion Canada
By: Susan
fast, straight forward, thorough
This is our 1st claim, and it was a large one. Trupanion exactly as they represented themselves, reimbursing 90% of costs after initial vet exam and deductible.We are extremely satisfied and glad after years of searching insurance policies that we chose Trupanion.
Insurer: Trupanion
By: Susan
Kiwi
I only wish more pet hospitals and vets would accept direct billing. Maybe there is a way to simplify it for them to encourge them to submit claims this way in order for the pet owner to not have to pay out first. When its an expensive claim it gets hard for the pet owner to do this.Thank you
Insurer: Trupanion Canada
By: Kimberly
Kiwi
I only wish more pet hospitals and vets would accept direct billing. Maybe there is a way to simplify it for them to encourge them to submit claims this way in order for the pet owner to not have to pay out first. When its an expensive claim it gets hard for the pet owner to do this.Thank you
Insurer: Trupanion
By: Kimberly
The best!!
I highly recommend Healthy Paws. I had just signed up when shortly afterwards my yellow lab, Haddie, tore her knee ligament and destroyed her meniscus. Healthy Paws did not hesitate to cover the cost of her surgery and all costs affiliated with it! Repayment was swift. Thanks
Insurer: Healthy Paws
By: Lola
Did I really only pay $35 on a total kitten plan?
Yes I did. The original cost was $235, and after Embrace processed our wellness claim for my little cat, I had only spent $35. I am extremely pleased with Embrace. As an added plus, when I was deciding which company to go with for pet insurance, the Embracers were more than happy to answer every single one of my questions (no matter how silly or hypothetical). They didn't even mind when I called back after two minutes because I had thought of a new question!
Insurer: Embrace
By: Danica
10 Healthy Paws out of 10 Paws for service
Knowing that Christmas is coming. I was so happy to see the process time for Romeo's claim in 5 days. Thanks so much
Insurer: Healthy Paws
By: Theodora
Customer for life
Excellent customer service. I literally had just renewed my one month free trial for my pup only days before her accident. Trupanion kept in constant contact throughout the process and never questioned the claim even though I had only started to pay my premiums as a new customer. I will certainly be a customer for the life of my dog.
Insurer: Trupanion Canada
By: Steve