216,087+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Efficient and Friendly Service
Take the time to read the clearly stated policies and procedures as you would with any insurance company before signing up, and you will not be disappointed. This insurance company clearly states what they do and do not cover. I have had two claims since I signed up in May, 2013 and both were handled efficiently. I had to call customer service on the first one, as they emailed me to let me know my vet had sent the insurance claim without their notes. They emailed me the claim so I could sign it (just a silly error by the reception office), and I obtained all notes, sent them off and they processed quickly. Insurance is insurance and there will always be frustration when you go to use it and find every exclusion in the book somehow applies to you, but so far, I've found Healthy Paws to be EXACTLY as they state. Nothing is "hidden".. I'm SO glad I chose them, and have complete peace of mind with their practices.
Insurer: Healthy Paws
By: Susan
Thank You ASPCA!
Amazing customer service, helped me through the whole new claim process. I am so glad that I have purchased this insurance plan! Without it, I would not have been able to afford to fix the hematoma on Peach's ear!
Insurer: ASPCA
By: Mike
Trupanion works hard to satify your claim.
A sudden illness called Pancreatitis fell upon one of our loving dogs. Having Trupanion on my side took the financial stress out of the entire ordeal. Trupanion offers ONE awesome plan which makes it all so easy. Most important is the fact that there is total communication between you, them and the vet. So reassuring. Truly, the most compassionate reps. I have ever dealt with in any Co. Thank you everyone at Trupanion.
Insurer: Trupanion Canada
By: Mary
Trupanion works hard to satify your claim.
A sudden illness called Pancreatitis fell upon one of our loving dogs. Having Trupanion on my side took the financial stress out of the entire ordeal. Trupanion offers ONE awesome plan which makes it all so easy. Most important is the fact that there is total communication between you, them and the vet. So reassuring. Truly, the most compassionate reps. I have ever dealt with in any Co. Thank you everyone at Trupanion.
Insurer: Trupanion
By: Mary
I HIGHLY recommend Pets Best to everyone
This is the first time I have purchased pet insurance for our furry family member, Monty, and the process has been smooth, the customer service reps were responsive and very courteous. I received good clear information regarding how to submit a claim and access the online portal features. Last spring, my claim submitted on 4/22/13 was processed and complete by 4/24/13 - 2 day turn around which is excellent. I am very pleased and will certainly recommend to friends and family.
Insurer: Pets Best
By: Elizabeth
Claims Process
I can't possibly say enough how convenient, speedy and practical it is to be insured with Embrace and the claims process in general. Not only is the insurance worth every penny but you feel as though it truly pays for itself having the Wellness Benefits. Thanks a million Embrace.
Insurer: Embrace
By: Paul
Best pet insurance i've had
THis is the first time i have gotten health insurance for any of my pets and i am very satisfied with this pet insurance.They help with 90% of the bill and I no longer worry about being broke after i take my pet to make sure she is well taken care of.I recommend this pet insurance to all pet owners!
Insurer: Healthy Paws
By: Carmen
Thank goodness for ASPCA Pet Insurance!
We have had coverage for nearly three years now and I never thought we would need to use it. Unfortunately our Labradoodle, Briggs was diagnosed with Addison's disease in June 2012. From the diagnostic tests to continuing treatment, our plan has reimbursed a majority of the extensive costs. Thankfully Addison's is manageable and ASPCA is becoming more user friendly with online claim submissions and the option to have the reimbursement deposited directly into your bank account. I highly recommend everyone get insurance for their pet!
Insurer: ASPCA
By: Meredith
Exceptional customer service!
When we first purchased pet insurance I was skeptical. I figured that we would pay into it for the life of our pet and never use or when we did need it, it would be difficult to collect. The idea of a costly vet bill in our time of need swayed my decision so I decided to sign up and "see what happens". Recently, our 4 year old Rottweiler underwent a surgical repair for a lameness in her leg. At our vets recommendation we opted for a procedure (TPLO) that would allow our dog to return to the standard of life that she had been accustom to. Our vet contacted Trupanion to ensure that the procedure was covered and within hours we were approved and scheduling her surgery date. Once the surgery was completed additional follow ups were required for laser treatments, all covered. We have since completed those follow ups and our pup is on the road to recovery. Aside from paying our initial deductible, all monetary transactions were made between our vet and Trupanion, making it extremely easy for us not having to prepare claims forms and expense lists. In fact, we even received a check for fees paid upfront prior to the approval for the surgery. All of our dealings with Trupanion were very pleasant and you could tell that the people on the other end of the phone have true passion for what they do and a love of animals. I strongly believe that they understand that a pet is not just a pet but a member of your family. I really cannot say enough great things about Trupa
Insurer: Trupanion Canada
By: Maple
Exceptional customer service!
When we first purchased pet insurance I was skeptical. I figured that we would pay into it for the life of our pet and never use or when we did need it, it would be difficult to collect. The idea of a costly vet bill in our time of need swayed my decision so I decided to sign up and "see what happens". Recently, our 4 year old Rottweiler underwent a surgical repair for a lameness in her leg. At our vets recommendation we opted for a procedure (TPLO) that would allow our dog to return to the standard of life that she had been accustom to. Our vet contacted Trupanion to ensure that the procedure was covered and within hours we were approved and scheduling her surgery date. Once the surgery was completed additional follow ups were required for laser treatments, all covered. We have since completed those follow ups and our pup is on the road to recovery. Aside from paying our initial deductible, all monetary transactions were made between our vet and Trupanion, making it extremely easy for us not having to prepare claims forms and expense lists. In fact, we even received a check for fees paid upfront prior to the approval for the surgery. All of our dealings with Trupanion were very pleasant and you could tell that the people on the other end of the phone have true passion for what they do and a love of animals. I strongly believe that they understand that a pet is not just a pet but a member of your family. I really cannot say enough great things about Trupa
Insurer: Trupanion
By: Maple