217,900+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,900 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 27, 2014

Good luck getting your claim accepted

I took the Embrace policy out when we adopted our greyhound based on generally good reviews. It seemed okay until we adopted our second dog, a mixed breed. Both dogs are young and full of energy and like to play fight(as all my dogs over the years have done). During one of these playful moments, the greyhound got a bit carried away and accidentally bit the mixed breed. It was a small wound, nothing terribly serious, but my wife took the mixed breed to the vet to get some antibiotics and one stitch. Embrace declined the claim based a pre-existing condition of aggression on the mixed breed because the vet used a muzzle to take blood at some point in the past. First of all, it was the Greyhound that bit the mixed breed, not the other way around. Second of all, in addition to the greyhound, the mixed breed lives with two cats and two kids. There is no way we could have an aggressive dog in our house. Clearly this was Embrace's tactic to get out of the claim. When challenged about it, they told me to fill out MORE paperwork for an appeal. That's when I canceled the policy.

Insurer: Embrace

By: Bob

Useful
June 27, 2014

Good Insurance

Covers many areas that could become a problem with my puppy in the future. Reimbursement check came fast.

Insurer: Embrace

By: keona

Useful
June 27, 2014

Great experience!

They are very easy to get in contact with, provide great assistance and answer all the questions in a very pleasant and professional manner. They work fast with analyzing the claims and provide timely updates along the way. Overall very happy to be working with them!

Insurer: Trupanion Canada

By: Alyona

Useful
June 27, 2014

Great experience!

They are very easy to get in contact with, provide great assistance and answer all the questions in a very pleasant and professional manner. They work fast with analyzing the claims and provide timely updates along the way. Overall very happy to be working with them!

Insurer: Trupanion

By: Alyona

Useful
June 27, 2014

Pleasant and Professional Expeience

My Golden Retriever has had to have both ACL Tears surgically repaired. The information provided me both written and on the phone was clear, concise and most helpful. The response to our request was rapid and fair. I consider my Dog to be very fortunate to be in your hands.

Insurer: ASPCA

By: Yodie

Useful
June 27, 2014

Excellent service/processing/customer service!

Thank you Pets Best. Highly recommend and have recommended to many dog/cat owners! :) Zach and I appreciate everything you do!

Insurer: Pets Best

By: Kim

Useful
June 27, 2014

Best insurance

Just want to express my happy moment with Trupanion.My dog got bite on Friday I called them they was amazing explain everything about how to claim.My vet fax the claim around 3 pm got email from Trupanion same day 7 pm that they receive my claim then on Monday got another email explaining that it might take up to 15 days because its my first claim,then on Tuesday got email that my claim was processed and they refund my bill %90 as they advertised.I highly recommend Trupanion they are amazing I have one less worry because of them and thank you TRUPANION people for all great service and making our claim less painful.

Insurer: Trupanion Canada

By: Denis&Anita

Useful
June 27, 2014

Best insurance

Just want to express my happy moment with Trupanion.My dog got bite on Friday I called them they was amazing explain everything about how to claim.My vet fax the claim around 3 pm got email from Trupanion same day 7 pm that they receive my claim then on Monday got another email explaining that it might take up to 15 days because its my first claim,then on Tuesday got email that my claim was processed and they refund my bill %90 as they advertised.I highly recommend Trupanion they are amazing I have one less worry because of them and thank you TRUPANION people for all great service and making our claim less painful.

Insurer: Trupanion

By: Denis&Anita

Useful
June 27, 2014

Best Pets is Worth The Expense 5 Star Rating

Best Pets were quick with our processing and we were very please with the amount that we recieved.

Insurer: Pets Best

By: Steve

Useful
June 27, 2014

Awesome Service and Quick Reimbursement

We are very impressed with Embrace. We've used other companies in the past and there was always a catch regarding coverage and a hassle whenever we submitted claims. Embrace plans cover everything they spell out in the policy and they make the process very simple and quick. Anytime we call or email, we get excellent and timely responses. We recommend Embrace to any pet owner.

Insurer: Embrace

By: LaToy

Useful

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