210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Steph was super friendly and helped me…
Steph was super friendly and helped me pick the right insurance for our two dogs.
Insurer: Prudent Pet
By: alisaaskanasgmail.com
Happy to know we're covered!
There may have been claims I could have filed before but for some reason I thought I purchased only catastrophic coverage. I was telling a friend about my coverage and noticed it covered sick visits too. I work in insurance - I should know to read my policy! lol! I chose Pets Best because of the option of unlimited each year and their costs were close to the same as others that limit illness or injury to $1,500 or $2,500 a year. You know a torn ACL or other major thing could break the bank. I have a friend whose dog tore their ACL twice! I filed my claim for a trip to the vet when Olive had a cyst on her side and it even burst between the time I made the appointment and the day of the appt. I knew the cost and prescription would be under the deductible so I wasn't worried about a time-frame. They still handled it relatively quick, like a few weeks and even emailed me during the process. It's nice to know that they will be there with us if anything ever happens but I sure hope it doesn't! Pet's Best really has given me peace of mind!
Affordable and good coverage
Affordable and good coverage
Insurer: Nationwide
By: Robert F Plair
I had a policy that was cancelled after…
I had a policy that was cancelled after 8 years, which I loved. I asked about a new policy and none are offered w illness. I think that it’s important coverage to have. Please reconsider your policies
Insurer: Nationwide
By: Pamela Caterino
Best Insurance Company Ever
If it was not for your help with insurance I would not have been able to provide my canine family member the cancer treatment to keep him going. I have recommended your company to everyone I know that has a pet.
Insurer: ManyPets
By: Sue Rijhoff
Small issues but timely reimbursement
Scanning my vet receipts into the app is usually quite easy. During my last submission, I did run into an issue with the app not allowing me to upload a photo from my camera gallery (which is how I normally submit my expenses) and I had to spend extra time to submit it differently. I have noticed that review times and reimbursements have been timelier as of late, which is greatly appreciated when incurring extra expenses. Receiving reimbursements timely allows for reimbursement before credit card bill is received. Process is easy and quick and I am very satisfied with MetLife Pet Insurance.
Insurer: MetLife
By: CCRIM
Smooth and easy-ish to understand
Smooth and easy-ish to understand. Font is nice and big
Insurer: Nationwide
By: Christopher
Claims paid
Pets Best has been wonderful paying claims for my dog's sudden corneal problems. Highly recommend them.
Insurer: Pets Best
By: Kim
The inception of the policy was anything but smooth
This policy was supposedly a VIP policy for costco members. They could not correct the address. Two phone calls placed to customer service resulted in wait times for over 8 minutes each. Hold times for info another 10 plus minutes. Received several emails asking for records and a waiver that would cost money for an office visit. This is probably the worst member deal at Costco. I have cancelled this policy by day 5. The representative would not refund the $15 enrollment fee. I could only imagine how awful the service would be after the 30 day mark. Shop around.
Premium doubles in one year knowing…
Premium doubles in one year knowing other companies won’t cover preexisting conditions. It’s a trap So I contacted Fetch again following their response. My premium went from $309 to $680 per year. I requested a quote if I lowered cap from 15k to 10k. No change in premium. They say if you have a small breed dog that develops allergies, by age 4 their premiums could double.
Insurer: Fetch
By: Ronald