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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I LOVE HEALTHY PAWS!!!!
I signed up for pet insurance with Healthy Paws a couple of years ago, after hearing horrible stories about other people's insurance. So many people talked about never getting reimbursed for their bills, too many exclusions, etc. So I did my research & tried to pick a company that didn't have so many issues. I have been extremely happy with Healthy Paws since day one. They have paid every single claim in a timely fashion & some of my claims have been very large. One of my dog's got bone cancer & had to have a limb amputated. The surgery cost about $3000 & they reimbursed me 90% within less than 2 weeks. They have also paid for all the follow up care & my dog is still alive over a year later. My other dog recently was diagnosed with IBD & I spent over $2000 in a matter of weeks to get his digestive issues under control. Again, 90% reimbursement in a very short time period. These are just two examples of major issues. I could list lots of other less expensive health issues (i.e. allergies, upset tummy, removal of small skin growths, etc) that they have also reimbursed me for. I have 3 dogs so I'm at the vet quite often & I never have an issue with Healthy Paws. Their claims process is super easy, you can literally submit a scanned receipt online & you get a confirmation email that same day. I literally have zero complaints about my pet insurance & I can only say good things. I highly recommend them! They have an annual deductible, which is great. A lot of plans have a per-incid
Insurer: Healthy Paws
By: Jill
Impressive
From the relative ease of submitting a claim to the prompt claim review and payment, we couldn't be more impressed.
Insurer: ASPCA
By: M.
Service is great. timely and sensitivity
Our puppy has had a series of seizures and has had to be treated by a neurologist. Trupanion has been an excellent service provider. Peanut seems to be on the mend with medication. Service from Trupanion has always been timely. A real person is there to answer my questions.
Insurer: Trupanion Canada
By: James
Service is great. timely and sensitivity
Our puppy has had a series of seizures and has had to be treated by a neurologist. Trupanion has been an excellent service provider. Peanut seems to be on the mend with medication. Service from Trupanion has always been timely. A real person is there to answer my questions.
Insurer: Trupanion
By: James
Excellent service
The only reason the claim took more than 3 weeks was because the vet did not give me my dog's complete medical record to send with the claim. This was his first claim since he was put on the insurance. Otherwise, the claims I have submitted have been done in a timely manner (I have another dog that has allergies).
Insurer: Healthy Paws
By: Dietlinde
Awesome Customer Service
The Healthy Paws staff is amazing! They checked in by e-mail on how Jack was feeling. They processed my claim in 30 minutes after I sent them all the paperwork in pdf format by e-mail! I’m was blown away. And the check came in less than a week. It really is wonderful to have this kind of support, especially during a time when you’re worrying about your beloved furry friend.
Insurer: Healthy Paws
By: BB
Caring, swift and accurate!
Healthy Paws claim service (I used online) is very simple and easy to use, requiring minimal effort and time to submit the claim form. Their response to my claim was almost immediate, assuring me my claim was received and accepted, and they continued to keep me informed until they had settled the claim. I don't know what else I could or should expect from an insurance company. And then, they sent me a personal note wanting to know how my pet was recovering from the ordeal -- good folks, someone's paying attention.
Insurer: Healthy Paws
By: Bill
Best ever customer service
We have had several expensive vet visits for our 11 year old marmalade and white cat Andy over the last few months. Embrace has provided reimbursement checks for approximately 5 or 6 different claims in less than 2 weeks. I wish I could find a human health insurance company with the customer service of Embrace.
Insurer: Embrace
By: Donn
i wish all companies operated like this one
they almost daily kept in contact with us and payment to us was as fast as one could possibly ask for. thank you trupanion
Insurer: Trupanion Canada
By: lorraine