217,900+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,900 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 23, 2014

Good so far!

I've only been a customer for about a month, but I've been impressed with their customer service. They've answered several questions for me very promptly. I've spoken with them over the phone and through e-mail and they are very courteous. Our orthopedic waivers were filed immediately, and I submitted two wellness claims that were paid out quickly though their optional wellness program. I now have direct deposit set up so that I don't have to wait on a check. We wanted pet insurance for emergencies, not for routine care or minor accidents/illnesses. We have healthy Corgis but the breed is prone to cancer, degenerative myleopathy, and back and knee problems which require surgery ($3-5k). As such, we chose to go with a $1,000 deductible and 90% payout for up to $10,000. For our dogs, this is about $17/dog per month. If you're a member of USAA, they offer a discount through the USAA website. Hopefully we will never need it, but it will be there if we do and makes me feel more secure knowing that money won't be the deciding factor in our pets healthcare.

Insurer: Embrace

By: Lauren

Useful
July 23, 2014

Excellent Service

Trupanion was there when we needed it. In the past when our pets had become ill, the vet bills would mount quickly. After a couple of trips to the vet cost us a few thousand dollars, my wife and I invested in a Trupanion policy. While we hoped we would never have to file a claim, we wanted to know that in the event that an unexpected emergency occurred, we would have financial support for the vet costs. Unfortunately one of our cats was stricken with acute leukemia. After two weeks of tests and blood transfusions, the only course of treatment left was to put our beloved Cleo to sleep. The loss of one of our pets was very difficult, but thankfully we had Trupanion and the vet bills did not add to the grief.

Insurer: Trupanion Canada

By: James

Useful
July 23, 2014

Excellent Service

Trupanion was there when we needed it. In the past when our pets had become ill, the vet bills would mount quickly. After a couple of trips to the vet cost us a few thousand dollars, my wife and I invested in a Trupanion policy. While we hoped we would never have to file a claim, we wanted to know that in the event that an unexpected emergency occurred, we would have financial support for the vet costs. Unfortunately one of our cats was stricken with acute leukemia. After two weeks of tests and blood transfusions, the only course of treatment left was to put our beloved Cleo to sleep. The loss of one of our pets was very difficult, but thankfully we had Trupanion and the vet bills did not add to the grief.

Insurer: Trupanion

By: James

Useful
July 23, 2014

I am glad I was referd to Embrace Pet Ins.

I have been very please with the quick and detailed explanations of my policy.The claims I have put in have been addressed in a timely fashion.With all the Pet Ins.I reviewed I wasn't satisfied, until my brother and sister in-law recommend I check out Embrace. After reading and also taking to a repesenitive I was sure this was the pet insurance for my cat and dog. I give Embrace a excellent recommendation.

Insurer: Embrace

By: Elissa

Useful
July 23, 2014

Embrace: Stop your search they are the best!

Embrace:Service: check Promptness: check Follow up: check Choice of coverage:check Direct deposit of reimbursement:check After having been with Embrace for over 4 years with two dogs we cannot say enough great things about this company. We had VPI a number of years ago and they don;t even come close. I had to constantly follow up with them about my claims and got nothing but the run around from them. Embrace is the best!

Insurer: Embrace

By: John

Useful
July 23, 2014

The Best By Far - Healthy Paws

We have had our two dogs insured with Healthy Paws for about 4 years. It was the best decision ever! Our Border Terrier had torn ACL surgery and Healthy Paws paid our 80%...and they called us every few days to see how he was doing....Who else does that. We feel free to give our pets the best care possible, as we know it won't break the bank. The monthly premiums are reasonable and just a regular part of our budget.

Insurer: Healthy Paws

By: Sharon

Useful
July 23, 2014

Great pet insurance

claims are paid fast. it covers most thingsonly complaint would be the fast rising premium rates. They have increased over 100% in the last 8 years. I don't believe it has to do entirely with rising vet costs as they have definitely not increased that much.

Insurer: Trupanion Canada

By: Leslie

Useful
July 23, 2014

Great pet insurance

claims are paid fast. it covers most thingsonly complaint would be the fast rising premium rates. They have increased over 100% in the last 8 years. I don't believe it has to do entirely with rising vet costs as they have definitely not increased that much.

Insurer: Trupanion

By: Leslie

Useful
July 23, 2014

I am a customer for life!

Pets Best has always been fair and prompt whenever I have had a claim. I am very pleased with their service.

Insurer: Pets Best

By: Libby

Useful
July 23, 2014

Trupanion's Lauren Littlefield is the best!

Dear Gina:I received your email address from your employee, Lauren Littlefield. I asked Lauren for her manager’s email address because I wanted to write to you to tell you what a wonderful employee Lauren is and what a wonderful job Lauren is doing! I have a Dachshund named Manfred who is currently in the hospital with a large ruptured disc on his back. I spoke with Lauren numerous times last week to get preapproval for my dog’s surgery which took place last Friday. I had to make sure that we could afford to save Manfred’s life because we love him so much. Manfred will be 6 next month. Lauren was so wonderful, kind, understanding, sympathetic, empathetic, and quick acting in processing the details I gave her that I had to tell you about it! Lauren is worth her weight in gold, she really is. Lauren is probably the nicest stranger on the phone that I have ever spoke with in my life and I am 53 years old. Lauren was so nice to me that it made me cry because anymore you just don’t expect strangers to be that nice to you. I did take the survey I was emailed but I wanted to take the time to reiterate my feelings personally to you as Lauren’s manager. Lauren helped me get through one of the most difficult days I’ve ever had in my life. It’s a horrible thing not knowing if you can afford to save your beloved dog. My husband and I have had six dogs over the past 20 years and at one time or another one of the dogs has had to go to the emergency room but it

Insurer: Trupanion Canada

By: Leah

Useful

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