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Peace of mind in our rescue dog's health
We rescued Rumble, our pit/shepherd mix, in July of 2013 at only 8 weeks old, and decided to get Healthy Paws insurance by mid-August. Since getting the insurance, she had kennel cough, pneumonia, an allergic reaction to vaccines, possible stomach obstruction, hookworm, carpal laxity, mange, skin irritations, and GI issues for a few months. Recently, she became ill again, and blood tests confirmed Hemobartonella and Babesia, blood borne parasites often passed on from the mother. While we would have provided Rumble with everything she needs regardless, it's been wonderful not having to worry about the financial burden we could be facing. Healthy Paws became familiar with us quickly, and handled every claim faster than I could imagine! I received the reimbursement checks within a week of filing the claims. We couldn't be luckier with our rescue pup, despite all of her health issues, and are thankful Healthy Paws is there for us and Rumble!
Insurer: Healthy Paws
By: Kristine
Awesome!
My experience with Healthy Paws was awesome. My year and half old dachshund had an ulcer on her eye and gastritis in a 2 month period. I didn't send in the claim on the eye issue but when the gastritis resulted in an overnight hospital stay the representative I spoke to suggested I file the claim for both. I was glad I did. Between the prompt courteous customer service, to the multiple ways to file a claim my experience was EXCELLENT. Did I mention, I was kept abreast of the entire process of the claim, and my check arrived from WA to FL in matter of two days! The service at Healthy Paws more than exceeded my expectations. If only human health insurance companies were so easy to work with.
Insurer: Healthy Paws
By: Misty
Unfair Coverage Practices!
We purchased Pets Best Insurance for our dog in July of 2013. This month, 11 months after purchasing the insurance, our dog tore his ACL and needed a replacement. We did not see the disclosure on the policy that stated that an ACL replacement would not be covered in the first 12 months of the policy. Needless to say, they wouldn't cover it. We accept this. Here's the issue, Pets Best's new policy is to cover the cost of an ACL replacement after only 2 WEEKS of purchasing a policy. So, someone who has paid 11 MONTHS into a policy gets NOTHING and someone who has only paid 1 MONTH CAN GET IT COVERED!!!
Insurer: Pets Best
By: Shannon
New to Healthy Paws and already a great experience
Just 16 days after we started our coverage with Healthy Paws our dog had a severe and life-threatening allergic reaction to something he ate. We rushed him to our emergency vet not even thinking about insurance coverage. We were so pleased to find that our policy was in effect and the claims process was quick and easy. It really brings me peace of mind to know we can get the best care for our dog when we need it.
Insurer: Healthy Paws
By: Angela
Embrace staff always responds promptly!
I've been with Embrace for past five years, ever since Lance came into our lives. My experience with embrace has been very good so far. They have been very professional and quick in their response to all our claims.
Insurer: Embrace
By: Priti
Easy to use, reasonable rates
Embrace was recommended to me by a fellow dog-owner. I had not heard of them at the time, but I had previously researched several different pet insurance companies and had always found them too expensive. When I looked at the Embrace website, I liked their reasonable rates and reimbursement policies, so I signed up. I have submitted several claims over the years, which is a very quick and easy process (you fax in a form, and they email you the claim status and a check if you have reached your deductible amount). I feel much more secure knowing that I have insurance for my dog!
Insurer: Embrace
By: Golden
Excellent Service
Healthy Paws provides a superb level of service, commitment, and personalization that is hard to match. This is our second claim with Health Paws, and once again they made the entire process easy. I like that claim requests and documentation can now be uploaded online. Communication is also excellent, and they make sure to follow-up to see how your pet is doing afterwards. I have also been impressed with the turnaround time for reimbursement -- it took less than one week from the start of our claim to receiving the reimbursement check in the mail. I would highly recommend Healthy Paws to anyone considering pet insurance.
Insurer: Healthy Paws
By: Ken
Very Happy to Have Embrace
We've all heard about the sturdy little cat that rarely goes to the vet and enjoys great health, and lives to an old age. Sherlock is not that cat. I did not know until after I got him that he would be prone to many of the problem that can face Persians. But happily I had signed up with Embrace before he arrived and have not been disappointed. The reimbursement process is simple. It is handled quickly. Best of all, the staff's communications always display a genuine interest in Sherlock's health.
Insurer: Embrace
By: Regina
Efficient processing of claims
had claim forms available for service provider at the time we picked up our dog. the facilities were great about accepting the forms and offered no hassle about faxing for us while we were paying the business office. couldn't have been easier
Insurer: Embrace
By: Susan
I will recommend Pets Best Insurance to everyone
Pets Best not only covered our recent claim, but paid above and beyond what we expected. Our little dog had to be put to sleep and I just dreaded having to make the call to cancel our insurance on him. But I didn't have to. Based on our claim, Pets Best knew that we had lost him and sent a lovely note, via email, expressing condolences on our loss and letting us know that they had canceled the policy and were issuing us a refund. Not having to make that call, as well as the reimbursement of the vet bills, really relieved some of our burden at a very difficult time. Thank you, Pets Best!
Insurer: Pets Best
By: Kathryn